Healthcare Program Coordinator

2 weeks ago


New Orleans, Louisiana, United States Resources for Human Development Full time
Job Overview

Position Title: Clinical Coordinator

Reports To: Program Director

Position Summary:

The Clinical Coordinator plays a pivotal role in orchestrating patient care activities and facilitating communication among all stakeholders involved in a patient's treatment journey. This position aims to enhance the safety and effectiveness of care outcomes. Additionally, the Clinical Coordinator is responsible for supervising support personnel, including Care Coordinators and Resource Coordinators, while embodying the core values of Resources for Human Development.

Key Responsibilities:

Program Development and Oversight:

  • Stay informed about the latest developments and implementations of RHD programs.
  • Understand all program-related regulations from funding bodies, community support services, and government licensing agencies.
  • Foster and strengthen relationships with RHD program staff and external providers to ensure coordinated care.
  • Maintain a tracking system to identify the need for comprehensive treatment plans.
  • Engage with both internal and external partner providers through regular off-site visits.

Staff Development and Management:

  • Provide direct oversight to Care Coordinators and Resource Coordinators.
  • Lead routine collaborative planning meetings for comprehensive treatment teams.

Clinical Support:

  • Deliver statistics and outcome measures regarding the quality of care.
  • Respond to weekly and monthly reporting obligations.
  • Conduct systematic reviews to ensure thorough analysis of each client's care and confirm that charts are linked with all available resources.
  • Develop detailed treatment plans for clients utilizing multiple services across various settings.
  • Assess compliance with individual treatment plans.

Qualifications:

  • Master's Degree in a Human Services field.
  • Clinical Mental Health license (LPC, LCSW).
  • A minimum of two years of experience working with children and/or adults with Mental Health Diagnosis/IDD/Drug and Alcohol Treatment.
  • Valid Driver's License.

Working Conditions:

Special Working Conditions:

  • Travel required throughout the program service area.

Physical Requirements:

  • Lifting Requirements: Sedentary: exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or move objects (including self). Most work involves sitting for the majority of the time.
  • Light: exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects.

Essential Physical Activities:

  • Standing or sitting (stationary position).
  • Walking.
  • Using hands or fingers to handle or feel (operate, activate, prepare, inspect, position).
  • Climbing (stairs/ladders).
  • Talking/hearing (communicating, conversing, conveying, expressing/exchanging information).
  • Seeing (detecting, identifying, recognizing, inspecting, assessing).
  • Pushing or pulling.
  • Repetitive motion.
  • Reaching (high or low).
  • Kneeling, stooping, crouching, or crawling (positioning self, moving).

Reporting Relationships:

  • Direct Supervisor: Program Director.
  • Directly Supervises: Care Coordinators, Resource Coordinators.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.



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