Team Leader

4 weeks ago


Bethesda, Maryland, United States Jenis Splendid Ice Cream LLC Full time

About the Role:

We are seeking a skilled Team Leader to join our Bethesda team at Jeni's Splendid Ice Creams. As a Team Leader, you will be responsible for leading shifts, scooping and serving ice cream to our customers, making waffle products, running the register, and maintaining a clean shop environment.

Key Responsibilities:

  • Lead shifts and act as a role model for other team members
  • Serve the ice cream Time magazine calls "the best in America"
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people's day
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

Requirements:

  • Exhibit passion for community, an eye for detail, a willingness to clean, stamina, and the ability to work in a fast-paced environment
  • The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Resourceful and calm when challenges come up
  • Have great judgment, common sense, and be skillful interpersonally
  • Familiar with what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to customers
  • Available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Reliable, on time, and ready to hustle for every shift
  • Committed to the well-being of their shop team, their community, and the environment around them

About Jeni's Splendid Ice Creams:

Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together. Our Team Leaders make a difference in their shop, their community, and in how they partner with their team and serve their customers.



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