Platform Engineer Team Lead Position

5 days ago


Bethesda, Maryland, United States System One Full time
Job Summary:

System One is seeking a highly skilled Platform Engineer Team Lead to join our team. As a key member of our IT department, you will be responsible for managing, planning, monitoring, and reporting on the service and remediations. This is a hybrid position that requires remote and onsite support in Arlington, VA.

Key Responsibilities:

Design, develop, implement, and maintain a standard end user delivery model
Provide high-quality support in managing, planning, monitoring, and reporting on the service and remediations
Manage and monitor the enforcement of all applicable directives at a quality level acceptable to the customer
Devise and review methods for monitoring, evaluating, and reporting the performance
Play a critical role in reporting deviations, monitoring and reporting trends, remediating non-compliant systems, and ensuring products are current

Requirements:

10 years of experience in IT support or a related field
Experience in Systems Administration, including server & workstation troubleshooting
Experience using ticketing systems, such as ServiceNow
Microsoft Intune managing windows devices
Knowledge of STIG or CIS controls
Knowledge of network concepts/protocols
Knowledge of scripting/programming
Microsoft Windows Desktop and Server OS knowledge (Win11, Server 2012 or higher)

About System One:

System One is a leader in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. We offer eligible full-time employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer and welcomes all qualified applicants.

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