Sales and Service Expert

7 days ago


Washington, United States REI (Recreational Equipment Inc.) Full time
About the Role

We are seeking a highly skilled Sales and Service Expert to join our team at REI Co-op. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Engage with customers to understand their needs and provide personalized product recommendations.
  • Develop and maintain a deep knowledge of our products and services to effectively communicate their value to customers.
  • Work collaboratively with colleagues to achieve sales goals and objectives.
  • Participate in sales training and development programs to stay up-to-date on industry trends and best practices.
  • Contribute to a positive and inclusive store environment by demonstrating a commitment to our company values.
Requirements
  • Previous retail sales experience, preferably in an outdoor or sporting goods environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong product knowledge and a passion for the outdoors.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer

As a Sales and Service Expert at REI Co-op, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will also be part of a dynamic and supportive team that is passionate about the outdoors and committed to making a positive impact in our communities.



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