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Sales Account Specialist

2 months ago

Warrensville Heights, Ohio, United States Digital Forensics Full time
Job Overview

Digital Forensics Corp, a prominent leader in the dynamic field of digital evidence analysis, is actively seeking full-time Dedicated Account Representatives.


As a key player in the industry, Digital Forensics Corp collaborates with corporations, legal professionals, private investigators, and individuals to reveal digital evidence that supports various investigations. With a strong presence across North America, the company is experiencing significant growth and offers employees opportunities for professional development while engaging with cutting-edge technology in cyber-security and digital forensics.

Key Responsibilities:

  • Acquire a comprehensive understanding of digital forensics services.
  • Handle incoming calls with professionalism and authority.
  • Foster and maintain positive relationships with clients.
  • Effectively manage the sales pipeline.
  • Address client inquiries promptly and follow up as needed.

Qualifications:

  • Minimum of 1 year of sales experience preferred; technical sales experience is advantageous.
  • Prior customer service experience is preferred.
  • Experience in a call center environment is a plus.
  • Basic computer proficiency, including Microsoft Word, Excel, and Outlook.
  • Quick learner with a strong desire to acquire new knowledge.
  • Self-driven and motivated.
  • Strong communication, presentation, and listening skills with an engaging personality.
  • Positive attitude and ability to work independently as well as collaboratively.
  • Professional demeanor in all client interactions.
  • Maintain a polished and professional appearance.
  • Excellent command of the English language, both written and verbal.

We provide a competitive base salary along with a comprehensive commission structure, allowing you to take control of your earnings.