Digital Forensics Corp Dedicated Account Representative

4 weeks ago


Warrensville Heights, Ohio, United States Digital Forensics Full time
Job Description

Digital Forensics Corp, a leading provider of digital forensics services, is seeking a Dedicated Account Representative to join their team in Cleveland, Ohio.

The ideal candidate will have a strong understanding of digital forensics and the ability to develop relationships with clients. Responsibilities include:

  • Developing an in-depth understanding of digital forensics services
  • Answering inbound calls with authority and professionalism
  • Maintaining positive relationships with clients
  • Managing sales cues effectively
  • Responding to client inquiries and following up in a timely manner

Requirements include:

  • 1+ years of sales experience, preferably in a technical sales role
  • Previous customer service experience
  • Call center experience a plus
  • Basic computer skills, including Microsoft Office
  • Rapid learner with a strong desire to learn
  • Self-motivated and engaging personality with strong communication and presentation skills
  • Positive attitude and ability to work well individually and as part of a team
  • Pleasant and professional demeanor in all client communications
  • Maintain a professional appearance
  • Excellent English language skills, both written and verbal

We offer a competitive base pay and an extensive commission structure. Be in charge of your salary.



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