Practice Support Manager

7 days ago


Nashville, Tennessee, United States Pillsbury Winthrop Shaw Pittman Full time
Job Description

Pillsbury Winthrop Shaw Pittman is seeking a highly skilled Practice Support Manager to join our team. As a key member of our Business Operations department, you will play a critical role in supporting the initiatives of our Global Business Units.

Key Responsibilities
  • Collaborate with Global Business Leaders and Practice Group Leaders to develop and implement procedures that align with business unit goals and Firm initiatives.
  • Facilitate the growth and development of non-partner timekeepers, ensuring equal work opportunities and coordinating talent management efforts.
  • Oversee the efficient management of timekeepers' capacity, support staff functions, and normalized processes across offices to maintain strategic initiatives and business plans.
  • Organize and lead training programs related to IT, Business Development, and interpersonal skills to ensure continuous professional development.
  • Coordinate with various departments to develop and implement competitive strategies to drive client service methods through innovation and efficiency.
  • Provide monthly performance reports and collaborate on pricing strategies to maintain a competitive edge and enhance our overall client service.
  • Work with Human Resources and Office Administrators to handle employee relations situations, disciplinary actions, and performance evaluations.
Requirements
  • Bachelor's Degree or equivalent work experience required.
  • Experience as an attorney, other timekeeper, or manager in a law firm is required.
  • Minimum of three years in a supervisory role at a law firm or similar professional service environment is highly preferred.
Preferred Skills
  • Leadership: ability to motivate and guide a diverse team via strong interpersonal skills in a fast-paced, challenging legal work environment.
  • Organization: exceptional multitasking and project management skills with the ability to analyze processes to determine effectiveness and deficiencies.
  • Communication: outstanding verbal and written communication skills with the ability to correspond with all levels of business professionals, attorneys, and Firm leadership.
  • Technical: advanced proficiency in Microsoft Office, numerical analysis, and ability to utilize technology to advance the efficiency and effectiveness of the Global Business Unit.
Physical Requirements
  • Ability to sit and stand for extended periods of time.
  • Ability to lift up to 15 pounds.
  • Ability to work on a computer for extended periods of time.
  • Ability to travel if needed.

Pillsbury Winthrop Shaw Pittman is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at PillsburyW[redacted].

California, New York, and Washington DC Pay range for this role, with final offer amount dependent on skillset and experience, is $170k - $220k.



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