Field Support Specialist
3 weeks ago
Greetings, we are seeking a skilled Field Support Engineer/Technician to join our team at Intellectt Inc.
This is a contract position with a duration of 12+ months, located in OKLAHOMA CITY, OK, and requires onsite presence from day one.
The ideal candidate will have a minimum of 5+ years of experience in Field Services, with a strong understanding of IT and Telecom concepts.
Key responsibilities include:
- Handling basic user troubleshooting, cabling, and phone installation
- Visiting user desks to install phones and cables
- Understanding IP Address, Hostname, DHCP, and basic Microsoft Windows
- Explaining user requirements to the backend support team
- Field job, interacting with users, and traveling between cities as needed
- Good understanding of PSTN concepts, such as TFN, DID, ANI, etc.
- Knowledge of network and Windows components is essential
- Working experience as a Vendor
We are looking for a professional who can provide excellent support to our clients and work effectively in a fast-paced environment.
Thank you for considering this opportunity.
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