Field Support Specialist

3 weeks ago


Oklahoma City, Oklahoma, United States Intellectt Inc Full time
Job Title: Field Support Engineer/Technician

Greetings, we are seeking a skilled Field Support Engineer/Technician to join our team at Intellectt Inc.

This is a contract position with a duration of 12+ months, located in OKLAHOMA CITY, OK, and requires onsite presence from day one.

The ideal candidate will have a minimum of 5+ years of experience in Field Services, with a strong understanding of IT and Telecom concepts.

Key responsibilities include:

  • Handling basic user troubleshooting, cabling, and phone installation
  • Visiting user desks to install phones and cables
  • Understanding IP Address, Hostname, DHCP, and basic Microsoft Windows
  • Explaining user requirements to the backend support team
  • Field job, interacting with users, and traveling between cities as needed
  • Good understanding of PSTN concepts, such as TFN, DID, ANI, etc.
  • Knowledge of network and Windows components is essential
  • Working experience as a Vendor

We are looking for a professional who can provide excellent support to our clients and work effectively in a fast-paced environment.

Thank you for considering this opportunity.



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