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IT Support Specialist
4 weeks ago
At OSTechnical, we are seeking a highly skilled and experienced IT Support Specialist to join our team.
Job Summary:
We are looking for a talented IT Support Specialist to provide exceptional technical support to our employees and ensure the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Configure and troubleshoot hardware and software issues
- Set up and maintain user accounts and permissions
- Perform regular system maintenance and updates
- Assist with IT projects and system upgrades
Requirements:
- 2-3 years of experience in IT support or helpdesk roles
- Strong communication and problem-solving skills
- Proficient in Office 365 administration and remote support tools
- Ability to work independently and as part of a team
Preferred Qualifications:
- Relevant certifications (CompTIA A+, Network+, etc.)
- Experience with cloud services and virtualization
Work Environment:
This is a full-time position, primarily office-based, with occasional after-hours work for maintenance or emergency support.
What We Offer:
Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.