Current jobs related to Service Delivery Manager - Charlotte, North Carolina - MasterMover Inc.

  • Delivery Professional

    2 weeks ago

    Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job Opportunity: Delivery DriverAutomatic Leasing Service is seeking a skilled Delivery Driver to join our team. As a key member of our delivery team, you will be responsible for delivering, installing, and swapping out washers and dryers in the Charlotte, NC area.Key Responsibilities:Deliver and install washers and dryers to customers in a timely and...

  • Senior Manager

    4 weeks ago

    Charlotte, North Carolina, United States Xylem Full time

    Job Title: Senior Manager - Global Service DeliveryXylem is seeking a highly experienced Senior Manager to lead our Global Service Delivery team. As a key member of our organization, you will be responsible for overseeing the management of Invoice to Pay (I2P) transactional processes globally.Key Responsibilities:Develop and implement strategic plans to...

  • Service Delivery Leader

    2 weeks ago

    Charlotte, North Carolina, United States Lincoln Property Company Full time

    Job DescriptionLincoln Property Company is seeking a highly skilled Service Delivery Leader to lead and oversee the service delivery function within our Corporate Advisory and Solutions team. This role requires a strong emphasis on leveraging technology and data analytics to enhance client service delivery.The ideal candidate will have extensive experience...

  • IT Delivery Manager

    3 weeks ago

    Charlotte, North Carolina, United States YASH Technologies Full time

    Job DescriptionAs an IT Delivery Manager at YASH Technologies, you will be responsible for ensuring the timely, within-budget, and high-quality delivery of all services. This involves leading, executing, validating, and defending Statements of Work for new opportunities, as well as participating in resource planning with resource managers.Key...

  • Delivery Manager

    2 weeks ago

    Charlotte, North Carolina, United States YASH Technologies Full time

    Job Title: Delivery ManagerLocation: Charlotte, NCDuration: Full timeResponsibilities:As a Delivery Manager at YASH Technologies, you will be responsible for ensuring customer satisfaction related to engagements being managed through delivery.You will participate in customer's vendor/partner excellence programs, focusing on rewarding partners who provide...

  • Delivery Driver

    1 month ago

    Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job SummaryAutomatic Leasing Service is seeking a reliable and customer-focused delivery driver to join our team. As a delivery driver, you will be responsible for delivering, installing, picking up, and swapping out washers and dryers to apartment communities.Key ResponsibilitiesDeliver and install washers and dryers to apartment communitiesPick up and swap...

  • Delivery Driver

    2 weeks ago

    Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job Summary:We are seeking a reliable and skilled Delivery Driver to join our team at Automatic Leasing Service. As a Delivery Driver, you will be responsible for safely delivering washers and dryers to various apartment communities. This is a full-time employment opportunity with a competitive hourly rate of $20.00.Key Responsibilities: Safely drive and...

  • Delivery Specialist

    1 week ago

    Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job OverviewAutomatic Leasing Service is seeking a reliable and customer-focused delivery driver to join our team. As a delivery specialist, you will be responsible for delivering, installing, picking up, and swapping out washers and dryers to apartment communities.Key ResponsibilitiesDeliver and install washers and dryers to apartment communitiesPick up and...

  • Head of Service Delivery Technology

    4 weeks ago

    Charlotte, North Carolina, United States Lincoln Property Company Full time

    Job Title: Head of Service Delivery TechnologyLincoln Property Company is seeking a highly skilled and experienced Head of Service Delivery Technology to lead our Corporate Advisory and Solutions team. As a key member of our organization, you will be responsible for overseeing the service delivery function, leveraging technology and data analytics to enhance...

  • Delivery Manager

    1 week ago

    Charlotte, North Carolina, United States YASH Technologies Full time

    Job Title: Delivery ManagerLocation: Charlotte, NCDuration: Full timeResponsibilities: Responsible for ensuring customer satisfaction related to engagements being managed through delivery. Participate in customer's vendor/partner excellence programs, focusing on rewarding partners who provide business value, demonstrate technical leadership, improve quality,...

  • Washer and Dryer Delivery Specialist

    1 month ago

    Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job SummaryWe are seeking a skilled Delivery Driver to join our team at Automatic Leasing Service. As a key member of our team, you will be responsible for delivering, installing, and swapping out washers and dryers in the Charlotte, NC area.Key Responsibilities:Deliver and install washers and dryers at various apartment community locationsProvide excellent...

  • AI Delivery Manager

    2 weeks ago

    Charlotte, North Carolina, United States Inficare Full time

    Job Title: AI Delivery ManagerJob Summary:We are seeking an experienced AI Delivery Manager to lead the delivery of AI and GenAI workstreams across infrastructure, cloud, and foundational capabilities. The successful candidate will have a proven track record of managing large-scale, strategic programs in a global technology organization.Key...

  • Washer and Dryer Delivery Specialist

    2 months ago

    Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job SummaryWe are seeking a skilled Delivery Driver to join our team at Automatic Leasing Service. As a key member of our team, you will be responsible for delivering, installing, and swapping out washers and dryers in the Charlotte, NC area.Key Responsibilities:Deliver and install washers and dryers at various apartment community locationsProvide excellent...

  • Delivery Driver

    2 weeks ago

    Charlotte, North Carolina, United States Automatic Leasing Service Full time

    Job OverviewAt Automatic Leasing Service, we're seeking a reliable and skilled Delivery Driver to join our team. As a key member of our operations team, you'll play a vital role in delivering washers and dryers to customers across your community.Key ResponsibilitiesDeliver washers and dryers to customers in a safe and timely mannerInteract with customers and...

  • AI Delivery Manager

    2 weeks ago

    Charlotte, North Carolina, United States Inficare Technologies Full time

    Job Summary:As the AI Delivery Manager at Inficare Technologies, you will be responsible for managing the delivery of AI and GenAI workstreams across infrastructure, cloud, and foundational capabilities. This role requires a strong leader who can document and communicate work progress, issues, risks, and escalate appropriately when needed. You will also be...

  • IT Infrastructure Delivery Manager

    1 week ago

    Charlotte, North Carolina, United States Global Channel Management Full time

    About the role: Technical Delivery ManagerAt Global Channel Management, we are seeking a highly skilled Technical Delivery Manager to lead our IT infrastructure projects. The ideal candidate will have 7+ years of experience in managing IT infrastructure delivery, with a strong background in networking, infrastructure, and cloud computing.The Technical...

  • Senior Delivery Manager

    1 day ago

    Charlotte, North Carolina, United States YASH Technologies Full time

    Job Description:Senior Delivery ManagerResponsibilities:Lead customer satisfaction initiatives for engagements managed through delivery.Participate in customer's vendor/partner excellence programs, focusing on rewarding partners providing business value, demonstrating technical leadership, and improving quality.Ensure on-time, under-budget, and quality...

  • Technical Delivery Manager

    2 weeks ago

    Charlotte, North Carolina, United States Global Channel Management Full time

    About the JobWe are seeking a highly skilled Technical Delivery Manager to join our team at Global Channel Management. The successful candidate will have a strong background in IT infrastructure delivery, with experience in networking, cloud computing, and application development.Key ResponsibilitiesManage the installation, configuration, and maintenance of...

  • Director of Delivery Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States UST Logistics Full time

    Job Title: Director of Delivery OperationsUST Logistics is seeking a highly skilled and experienced Director of Delivery Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the delivery operations of our company, ensuring that we meet or exceed our service and financial objectives.Key...

  • Automotive Service Department Manager

    2 weeks ago

    Charlotte, North Carolina, United States Pete's Auto Service Full time

    Job SummaryPete's Auto Service is seeking a highly skilled and experienced Automotive Service Department Manager to oversee the daily operations of our service department.The ideal candidate will have a strong background in automotive repair and a proven track record of managing a team of service advisors and technicians.Responsibilities will...

Service Delivery Manager

2 months ago

Charlotte, North Carolina, United States MasterMover Inc. Full time
Job Overview

As the Service Operations Manager at MasterMover Inc., you will be responsible for overseeing and improving the delivery of our service operations. You will ensure that all after-sales support, maintenance, and repair services are executed efficiently and to the highest standard, ensuring customer satisfaction and operational excellence.

Key Responsibilities
  • Lead and Manage the Service Operations Team
    • Direct and motivate a team of service engineers, technicians, and support staff to deliver exceptional service.
  • Develop and Implement Service Strategies
    • Design and implement service strategies to improve customer satisfaction, service efficiency, and profitability.
  • Oversee Service Delivery
    • Ensure the scheduling and delivery of maintenance, repair, and installation services meet customer expectations.
  • Monitor Key Performance Indicators
    • Track and analyze key performance indicators (KPIs) to ensure service level agreements (SLAs) are met or exceeded.
  • Manage Service Contracts and Agreements
    • Administer service contracts, warranties, and customer support agreements to ensure seamless customer service.
  • Collaborate with Cross-Functional Teams
    • Work closely with the sales, logistics, and production teams to ensure effective customer service.
  • Ensure Compliance and Quality
    • Ensure compliance with health and safety regulations and quality standards.
  • Provide Training and Development
    • Offer training and development opportunities for the service team to enhance skills and knowledge.
  • Resolve Escalated Issues
    • Act as a key point of contact for escalated service issues, resolving them promptly and effectively.
  • Drive Continuous Improvement
    • Continuously seek ways to improve service operations, leveraging technology and process improvements.
Key Requirements
  • Proven Experience in Service Management
    • Hold a proven track record in a service management or operations management role, preferably within the manufacturing, engineering, or material handling industry.
  • Strong Leadership and Team Management Skills
    • Demonstrate strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
  • Technical Background or Strong Understanding
    • Hold a technical background or possess a strong understanding of machinery, mechanical, or electrical systems.
  • Excellent Communication and Customer Service Skills
    • Demonstrate excellent communication and customer service skills, with a commitment to delivering exceptional service.
  • Ability to Analyze Data and Drive Continuous Improvement
    • Ability to analyze data, monitor KPIs, and drive continuous improvement.
  • Familiarity with Service Management Software and CRM Systems
    • Familiarity with service management software and CRM systems.
  • Strong Organizational Skills and Ability to Manage Multiple Priorities
    • Demonstrate strong organizational skills and the ability to manage multiple priorities.
  • Knowledge of Health and Safety Regulations and Best Practices
    • Hold knowledge of health and safety regulations and best practices.
  • Proactive and Problem-Solving Approach
    • Demonstrate a proactive and problem-solving approach with a focus on operational excellence.