Front Office Manager
7 days ago
Arlo Midtown is seeking a dynamic Front Office Manager to lead our front desk operations and provide exceptional guest service. As a key member of our team, you will be responsible for ensuring seamless daily operations, supervising the front office department, and delivering outstanding customer experiences.
We are looking for a motivated and detail-oriented individual who can effectively manage room sales, revenue, and profit while maintaining high standards of courtesy and respect. If you have a passion for hospitality and excellent communication skills, we encourage you to apply.
Salary Range: $64,350 - $70,000 Annually
Responsibilities- Supervise Front Office Department: Lead and motivate the front office team to achieve exceptional service levels.
- Conduct Pre-Shift Meetings: Communicate with staff to ensure understanding of daily goals and priorities.
- Train and Develop Team Members: Provide ongoing coaching and development to improve skills and performance.
- Maximize Room Sales and Revenue: Analyze data to optimize room inventory and rate yielding.
- Ensure Excellent Guest Service: Respond promptly to emergency situations and resolve issues efficiently.
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