Front Office Director

3 weeks ago


New York, New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full time

Discover your Endeavor.

We are Endeavor Hospitality Group LLC, a boutique hotel management company based in New York City. Our custom-designed Courtyard Marriott is located next to the dynamic new Hudson Yards, offering an ideal location for those who appreciate the vibrant energy of the city.

Ambitious and top talent individuals can take advantage of our growing portfolio and thrive in their career with us.

The estimated annual salary for this position is $120,000 - $180,000.

Job Description

As our Front Office Manager, you will be responsible for managing and inspiring a Front Desk team to create seamless guest experiences that lead to repeat visits. You will build a productive and enthusiastic Front Office team, ensuring each member is fulfilled in their role.

  • Manage and inspire a Front Desk team to deliver exceptional guest experiences.
  • Build a motivated and fulfilled Front Office team.
  • Monitor and track Front Office operational performance.
  • Effectively balance hotel inventory to maximize profit.
  • Mentor and guide your team to achieve their goals.
Requirements

To succeed in this role, you will need:

  • Marriott experience preferred.
  • Proficiency in Microsoft Office, Kronos, Medallion, and guest recovery software.
  • Excellent organizational, interpersonal, and administrative skills.
  • Service-focused presentation skills.
  • Progressive management experience within Rooms Division.


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