Hospitality Ambassador

3 weeks ago


Milwaukee, Wisconsin, United States Lowlands Group Full time
{"title": "Host Role at Lowlands Group Restaurant", "description": "

As a Host at Lowlands Group Restaurant, you play a vital role in setting the tone for our guests\u2019 entire dining experience. Your warm welcome and exceptional service skills have the power to influence their visit, making you a key contributor to our success.

Our Hosts are the first point of contact for our guests, and it\u2019s essential that you provide a seamless and enjoyable experience from the moment they arrive. You\u2019ll be responsible for managing the flow of guests, ensuring a smooth and efficient service, and providing a warm and welcoming atmosphere.

Key Responsibilities:

  • Food and Beverage Quality Assurance
  • Menu Knowledge and Rotation Seating
  • Welcoming and Attentive Customer Service
  • Awareness of Events and Specials
  • Responsible Cash Handling and Service Speed
  • Maintaining a neat and organized front-of-house environment
  • Assisting with opening and closing tasks and side work as needed
  • Answering phones and scheduling reservations with large parties

Requirements:

  • Team Player and Effective Communication Skills
  • Ability to multitask and work well under pressure
  • Continuous development of food and beverage product knowledge
  • Customer Service Skills and Ability to Maintain Professionalism
  • Ability to communicate clearly and work well with others

Physical Demands:

Hosts will regularly stand for long periods, bend, stoop, turn, lift, talk, walk, and carry up to 50 pounds. Team lift is required for anything over 25 pounds or any awkward lifting.

", "requirements": "["Team Player", "Effective Communication Skills", "Multitasking", "Continuous Development", "Customer Service Skills", "Professionalism", "Clear Communication", "Teamwork"]", "physical_demands": "["Standing", "Bending", "Lifting", "Carrying", "Team Lift"]"}

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