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Patient Services Director, Hospital Food Service

2 months ago

Milwaukee, Wisconsin, United States HHS Full time
Job Summary

We are seeking a detail-oriented and quality-driven Patient Services Manager to join our food and nutrition team. As a key member of our team, you will be responsible for ensuring patient satisfaction, food quality, and safety.

Key Responsibilities
  • Train, monitor, and hire staff to ensure high-quality patient service
  • Conduct annual staff evaluations and maintain disciplinary policies
  • Ensure patient satisfaction through effective communication and problem-solving
  • Coordinate and evaluate food service standards to meet patient needs
  • Implement and maintain the patient ambassador program
  • Educate patients and family members on nutritional needs
  • Attend patient rounds and present a professional image
Requirements
  • CDM, RD, or LD preferred
  • Bachelor's degree in Food and Nutrition or 2+ years of experience in a similar role
  • Knowledge of regulatory standards
  • Proficient computer skills, including Microsoft Excel and Word
  • Excellent communication and client relationship management skills
About HHS

HHS is a leading provider of support services, including housekeeping, food services, and facility maintenance. We are committed to workplace diversity and offer a range of benefits and career advancement opportunities.