Retail Operations Supervisor
2 weeks ago
Position Title: Store Supervisor
Reports To: District Manager
Direct Reports: Yes
Status: Full-Time
Compensation: Salaried
Division: Operations
Role Summary:
The Store Supervisor plays a crucial role in overseeing the daily functions of the service center store, including employee scheduling, inventory management, and store closing responsibilities.
Primary Responsibilities:
- Develop and maintain strong partnerships with host customers
- Create employee schedules aligned with payroll hours
- Manage daily store operations efficiently
- Oversee cores and defect processing
- Handle shipping and receiving of merchandise
- Assemble and fulfill customer orders according to expectations
- Conduct inventory maintenance and cycle counts
- Address customer inquiries and resolve complaints
- Perform store opening and closing tasks
- Stock and retrieve parts as needed
- Manage phone communications
- Ensure a clean and safe work environment
- Supervise one or more employees
- Delegate work duties as necessary
- Be available for weekend shifts when required
Qualifications:
- High School Diploma or GED
- Proven leadership and customer service skills
- 3 to 4 years of experience in a retail setting
- Strong motivation to deliver exceptional customer service
- Excellent communication and interpersonal abilities
- Ability to pass a criminal background check and drug screening
Benefits: We provide a competitive compensation package that includes a variety of attractive benefits, such as:
- Medical Insurance
- Dental Coverage
- Vision Benefits
- Life Insurance
- 401(k) Plan with paid time off
- Opportunities for career advancement
Physical and Environmental Requirements:
This position typically involves a 9-hour workday that includes activities such as reaching, standing, walking, kneeling, lifting, and carrying. The employee must be capable of thriving in a fast-paced environment, with the potential for heavy lifting of 50 lbs or more.
XL Parts LLC is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screening that meets the company's employment guidelines.
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