Retail Operations Supervisor

2 weeks ago


Surprise, Arizona, United States XL Parts LLC Full time
Job Overview

Position Title: Store Supervisor

Reports To: District Manager

Direct Reports: Yes

Status: Full-Time

Compensation: Salaried

Division: Operations

Role Summary:

The Store Supervisor plays a crucial role in overseeing the daily functions of the service center store, including employee scheduling, inventory management, and store closing responsibilities.

Primary Responsibilities:

  • Develop and maintain strong partnerships with host customers
  • Create employee schedules aligned with payroll hours
  • Manage daily store operations efficiently
  • Oversee cores and defect processing
  • Handle shipping and receiving of merchandise
  • Assemble and fulfill customer orders according to expectations
  • Conduct inventory maintenance and cycle counts
  • Address customer inquiries and resolve complaints
  • Perform store opening and closing tasks
  • Stock and retrieve parts as needed
  • Manage phone communications
  • Ensure a clean and safe work environment
  • Supervise one or more employees
  • Delegate work duties as necessary
  • Be available for weekend shifts when required

Qualifications:

  • High School Diploma or GED
  • Proven leadership and customer service skills
  • 3 to 4 years of experience in a retail setting
  • Strong motivation to deliver exceptional customer service
  • Excellent communication and interpersonal abilities
  • Ability to pass a criminal background check and drug screening

Benefits: We provide a competitive compensation package that includes a variety of attractive benefits, such as:

  • Medical Insurance
  • Dental Coverage
  • Vision Benefits
  • Life Insurance
  • 401(k) Plan with paid time off
  • Opportunities for career advancement

Physical and Environmental Requirements:

This position typically involves a 9-hour workday that includes activities such as reaching, standing, walking, kneeling, lifting, and carrying. The employee must be capable of thriving in a fast-paced environment, with the potential for heavy lifting of 50 lbs or more.

XL Parts LLC is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screening that meets the company's employment guidelines.



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