Retail Operations Assistant Manager

2 weeks ago


Surprise, Arizona, United States XL Parts LLC Full time
Job Overview

Position: Assistant Store Supervisor

Reports To: Store Manager

Employment Status: Full-Time, Salaried

Division: Operations

Role Summary:

The Assistant Store Supervisor plays a crucial role in facilitating the daily functions of the service center store, overseeing employee schedules, managing inventory, and executing closing procedures.

Primary Responsibilities:

  • Develop and enhance partnerships with host customers
  • Create employee schedules aligned with payroll guidelines
  • Oversee daily store operations
  • Manage cores and defect processing
  • Handle shipping and receiving tasks for merchandise
  • Assemble and fulfill customer orders according to expectations
  • Maintain inventory and conduct cycle counts
  • Address customer inquiries and resolve complaints
  • Perform store opening and closing tasks
  • Stock and retrieve parts as needed
  • Manage phone communications
  • Ensure a clean workspace and promote a safe working environment
  • Supervise one or more employees
  • Delegate work assignments as necessary
  • Be available for weekend shifts when required

Qualifications:

  • High School Diploma or GED
  • Proven leadership and customer service skills
  • 3 to 4 years of experience in a retail setting
  • Strong motivation to deliver exceptional customer service
  • Excellent communication and interpersonal abilities
  • Ability to pass a criminal background check and drug screening

Benefits: We provide a competitive compensation package that includes a variety of attractive benefits such as:

  • Medical coverage
  • Dental insurance
  • Vision care
  • Life insurance
  • 401(k) plan and paid time off
  • Opportunities for career advancement

Physical and Environmental Requirements:

This position typically involves a 9-hour workday that includes activities such as reaching, standing, walking, kneeling, lifting, and carrying. The employee must be capable of thriving in a fast-paced environment, with the potential for heavy lifting of 50 lbs or more.

XL Parts LLC is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screening that adheres to the Company's employment guidelines.



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