Healthcare Operations Supervisor

1 week ago


Surprise, Arizona, United States American Vision Partners Full time

Overview

As the Healthcare Operations Supervisor, you will manage the daily operational activities of the clinic, ensuring that all office policies, procedures, and strategies are implemented efficiently. Your role will involve providing leadership, direction, and expertise to all team members while effectively communicating departmental updates to the staff. The Healthcare Operations Supervisor is tasked with building a high-performing team that is efficient, knowledgeable, service-oriented, and collectively responsible for achieving the clinic's objectives.

Key Responsibilities

  • Oversee the execution of daily operations, ensuring appropriate task distribution among staff.
  • Review and authorize employee time records and leave requests.
  • Mentor, train, and develop staff for continuous improvement.
  • Conduct interviews, hire personnel, and recommend salary adjustments while assisting in the formulation of employee goals aligned with the organization's strategic vision.
  • Manage the clinic's profitability and budget planning, reviewing and interpreting monthly management reports.
  • Monitor clinic and surgical schedules within the designated location.
  • Promote the development of strong relationships between staff and healthcare providers.
  • Lead community outreach initiatives, fostering relationships with referring physicians and other stakeholders to drive growth.
  • Facilitate problem resolution and maintain open communication with all team members to ensure high productivity levels.
  • Collaborate with fellow managers to identify and address staffing challenges.
  • Complete all end-of-day tasks and reporting requirements.
  • Encourage a collaborative work environment while adhering to company policies and guidelines.
  • Perform additional responsibilities as assigned.

Qualifications

  • High School diploma or equivalent required.
  • Bilingual candidates are highly preferred.
  • Bachelor of Science degree is strongly preferred.
  • A minimum of three years of experience in managing a medical practice is required.
  • Preferred experience of 5+ years in medical practice management.
  • Strong financial acumen and proficiency in computer applications.
  • Comprehensive understanding of all aspects of optometric care.
  • Excellent verbal and written communication abilities.
  • Personable and empathetic towards patient needs and concerns.
  • Detail-oriented, dependable, and capable of multitasking in a fast-paced environment.
  • Strong problem-solving skills and decision-making capabilities.
  • Proven ability to delegate tasks and supervise a team effectively.

Benefits & Perks

At American Vision Partners, we prioritize your health, well-being, and future. We offer comprehensive medical and dental insurance, significant discounts on eye care, childcare assistance, pet insurance, continuing education funds, a 401(k) plan, paid holidays, PTO, sick leave, opportunities for professional growth, and much more.



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