Medical Office Representative

5 days ago


Canton, Michigan, United States Beaumont Urgent Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Representative to join our team at Beaumont Urgent Care. As a Medical Office Representative, you will be the first point of contact for patients and will play a vital role in ensuring a positive experience for our patients.

Key Responsibilities
  • Patient Check-in and Verification: Verify patient information, analyze health insurance benefits, and relay relevant information regarding payment policies and billing/collection processes.
  • Front Office Duties: Maintain the readiness of the reception area, perform clerical tasks, and adhere to established policies and procedures.
  • Financial Responsibility: Determine and collect each patient's financial responsibility.
  • Support for Physicians and Office Operations: Assist the practice manager and other staff as required, provide overall support for Physicians and office operations.
  • Document Management: Obtain and document patient history, understand and enforce standard healthcare regulatory requirements, collect and maintain all patient and business documents while maintaining confidentiality.
  • Electronic Medical Record (EMR) Management: Document Electronic Medical Record (EMR) all medical interventions.
  • Compliance: Assure HIPAA and OSHA compliance.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Prefer at least one year experience in a medical office or emergency room setting. Urgent care experience preferred, but not required.
  • Schedule: Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays.
  • Skills: Experience with insurance eligibility and co-pay determination.


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