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Customer Service Representative

2 months ago

Canton, Michigan, United States Ingka External Full time

Job ID: 248673

Why You Will Thrive in This Role

We understand that a fulfilling work environment contributes to a rewarding life. This position offers an opportunity to enhance your career while making a difference in customers' lives.

Daily Responsibilities

  • Providing exceptional assistance to customers, guiding them towards the best home solutions.
  • Maintaining an organized and well-stocked sales area to ensure a pleasant shopping experience.
  • Serving as a knowledgeable consultant on a variety of home furnishing products and services to inspire customers.
  • Directing customers to our top-selling and prioritized items.
  • Setting up display products for the launch of new offerings.

Employment Type

Permanent, part-time position with up to 20 hours per week.

Benefits Overview

At Ingka External, we prioritize the well-being of our employees and their families. Eligible team members enjoy a comprehensive range of benefits designed to support work-life balance and future planning:
  • Generous paid time off, including holidays and sick leave.
  • WiselyPay - access earned wages up to two days in advance.
  • Paid parental leave for up to 16 weeks.
  • Tuition discounts through KinderCare.
  • Retirement plans and bonus opportunities.
  • Employee discounts, meal deals, and referral bonuses.
  • Pet insurance options.
  • Educational assistance and development programs.
  • Reimbursement for safety footwear.
  • 24/7 telehealth services.
  • Comprehensive dental and vision coverage.
  • Medical and prescription plans (minimum 20 hours per week required).
  • A dynamic and inclusive workplace culture.

Qualifications

Minimum of one year of experience in retail sales, ideally within the home furnishings industry.