Client Relations Specialist
3 weeks ago
The National Registry of EMTs is seeking a dedicated Customer Support Associate to act as a key liaison for our stakeholders. This role involves assisting both current and prospective certificants in effectively navigating our online platform, submitting necessary documentation, and addressing inquiries related to all aspects of the certification journey. The position is under the supervision of the Customer Experience Supervisor.
To fulfill our mission and create an exceptional workplace, we adhere to a well-defined culture (click link to view full Culture Description). Our culture embodies the beliefs, values, priorities, expectations, behaviors, and practices that shape our daily interactions and decisions. At the National Registry, we uphold the following cultural expectations:
- Continuous Learning: Embrace the opportunity to lead, learn, grow, and enhance your skills while working with us.
- Privilege and Responsibility: We view employment here as both a significant privilege and a serious responsibility.
- Welcoming Environment: We strive to foster a friendly, inclusive, and enjoyable workplace.
- Integrity and Accountability: Each team member is responsible for their actions and how they face challenges.
- Collaborative Spirit: We thrive as a team by prioritizing collective success over individual egos.
Knowledge Development:
- Gain a comprehensive understanding of the National Registry's mission and operations.
- Adopt a team-oriented approach to delivering outstanding customer service.
- Master the intricacies of the NREMT Certification, Recertification, and Examination processes.
- Handle a significant volume of incoming and outgoing communications promptly.
- Utilize established communication protocols for various topics.
- Address customer needs effectively, providing clear information and viable solutions.
- Achieve personal performance targets related to quality and quantity.
- Collaborate with team members to relay essential policy and process information to registrants and stakeholders.
- Clarify requests by ensuring accurate information is provided and transactions are completed.
- Maintain operational equipment by adhering to procedures and reporting issues.
- Exhibit professionalism in all interactions.
- Manage emails, tickets, faxes, and documents efficiently.
- Document all interactions in our database accurately.
- Participate in training and development opportunities to enhance knowledge.
- Stay updated on job knowledge through educational initiatives.
- Assist in the processing and auditing of applications and documentation.
- High School Diploma or equivalent required.
- Entry-level experience in customer service, with strong written and verbal communication skills.
- Basic experience in documenting calls and actions taken.
- Ability to maintain confidentiality and uphold high ethical standards.
- Exceptional interpersonal and communication skills.
- Strong teamwork capabilities.
- Effective problem-solving and decision-making skills.
- Proficiency in reading, writing, speaking, and understanding English.
- Ability to move throughout the workday as needed.
- Capability to sit for extended periods while working on a computer or attending meetings.
- Ability to see, hear, or use assistive devices to perform job functions effectively.
- Comfortable using digital tools for collaboration and communication.
- Ability to work in a moderately noisy environment.
Salary Range:
$17.25 - $18.00 per hour
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Eximius Associates Full timePosition OverviewJob Title: Client Relations SpecialistCompany: Eximius AssociatesLocation: Columbus, OHAbout Us: Eximius Associates is a premier organization recognized for orchestrating upscale corporate gatherings, tailored private events, and leading industry conferences. Our commitment lies in providing extraordinary experiences and crafting...
-
Client Relations Specialist
2 weeks ago
Columbus, Ohio, United States Veterans Sourcing Group LLC Full timePosition Overview:Join our team as a Client Relations Specialist, where you will play a vital role in delivering exceptional customer service within the financial sector.Location: This position offers a hybrid work environment.Compensation: Competitive hourly rate of $19.17 (W2)Contract Duration: 6 MonthsQualifications:We prefer candidates who meet at least...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Eximius Associates Full timeJob OverviewPosition Title: Client Relations SpecialistCompany: Eximius AssociatesAbout Our Organization: Eximius Associates is a premier firm recognized for orchestrating high-profile corporate gatherings, tailored private events, and leading industry conferences. We are dedicated to delivering outstanding service and crafting unforgettable experiences for...
-
Client Relations Specialist
2 weeks ago
Columbus, Ohio, United States ASK Consulting Full timeJob OverviewImportant Note: All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.Position Title: Client Relations SpecialistLocation: Columbus, OHContract Duration: 6 MonthsCompensation: $19 to $20/hr. on W2Role Summary:The Client Relations Specialist is...
-
Client Relations Specialist
2 weeks ago
Columbus, Ohio, United States American Electric Power Company, Inc. Full timeJob OverviewPosition Summary:The Client Relations Specialist serves as the primary liaison for clients, guiding them from the moment their concerns are escalated until a resolution is achieved. This role necessitates effective communication with various departments to address client issues promptly, while also providing clear explanations regarding the...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Performance Signs & Graphics Full timePosition Overview We are looking for a Client Relations Specialist to handle customer inquiries and resolve issues effectively. This role involves processing orders, making adjustments, and escalating concerns through various communication platforms. Key Responsibilities Maintain Composure: Stay calm and collected when addressing customer...
-
Client Relations Specialist
2 weeks ago
Columbus, Ohio, United States ABB Full timeClient Relations SpecialistAt ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - drive our mission to empower individuals to create sustainable solutions. Join us in shaping the future of ABB.This position reports...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States ABB Full timeClient Relations SpecialistAt ABB, we are committed to tackling global challenges. Our fundamental values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - are essential in our mission to empower everyone to develop sustainable solutions. Join us in shaping the future of ABB.This...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Hired by Matrix Full timeAre You Ready to Elevate Your Career?Join Hired by Matrix, where we prioritize your professional growth and value your input. As a leading recruitment firm, we specialize in connecting talented individuals with esteemed organizations across various sectors.With over 30 years of experience, we are dedicated to enhancing team dynamics and fostering positive...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States :hire Our People. Your Solution. Full timePosition Overview:Our organization is seeking a skilled *Client Relations Specialist* to support our client partner located in the Columbus, Ohio region. Key Responsibilities: Assist the Key Account Manager with administrative tasks. Input data into Hirschvogel systems. Generate invoices for client transactions. Follow up on customer requests for quotations...
-
Client Relations Specialist
2 weeks ago
Columbus, Ohio, United States Adam Deel - State Farm Agent Full timePosition OverviewIf you thrive in a customer-centric environment and enjoy engaging with individuals, a role as a Client Relations Specialist with Adam Deel - State Farm Agent could be the perfect opportunity for you. Our agency focuses on promoting State Farm's comprehensive insurance and financial service solutions.Key ResponsibilitiesEstablish and nurture...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Public Storage Full timePosition OverviewAs a Client Relations Specialist, you will play a vital role in ensuring customer satisfaction and operational efficiency at various locations. This position offers the opportunity to work independently while managing multiple sites.Key ResponsibilitiesConduct assessments of customer storage requirements and provide tailored recommendations,...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Russell Tobin Full timeThis role presents a unique opportunity to become a vital part of our esteemed organization, focusing on delivering exceptional customer service. Position Title: Customer Support/Account Management SpecialistLocation: RemoteContract Duration: 6 monthsCompensation: $19.17/hour Key Responsibilities:Engage with clients through various communication channels,...
-
Client Relations Specialist
1 week ago
Columbus, Ohio, United States Public Storage Full timePosition OverviewAs a Client Relations Specialist, you will have the opportunity to work autonomously across various sites, engaging with customers both indoors and outdoors.Key ResponsibilitiesEvaluate customer storage requirements and provide tailored recommendations, which may include the sale of packing and moving materials.Conduct daily inspections of...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Rose International Full timeRequired Education:High school diploma is essential.Undergraduate education is advantageous, particularly in technical areas such as LOMA, CLU, or ChFC.Required Experience:A minimum of three years of professional experience, with at least two years in a customer service role related to products is preferred.Preferred Experience:Experience in customer service...
-
Client Relations Coordinator
3 weeks ago
Columbus, Ohio, United States Denovo Review Full timeJob OverviewA prominent and forward-thinking plaintiff's trial law firm is seeking a skilled and engaging Intake Specialist to enhance their operations within the call center environment. The Intake Specialist plays a vital role in client engagement, being the initial point of contact for clients reaching out for assistance. This position is essential in...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States Cerelia Bakery Canada LP Full timeAbout Cerelia Bakery Canada LPOur state-of-the-art facility is focused on delivering a diverse range of retail products, particularly in the realm of rolled dough, including pizza, pie, and pastry, as well as cookie dough and exciting new brand developments. We are committed to growth, and as we expand, we invite our team members to grow alongside us. If you...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States MBS Pro Staffing Full timeJob OverviewMBS Pro Staffing is actively seeking a Client Services Team Member. This role is a full-time, direct hire opportunity.KEY RESPONSIBILITIES:Assist the client advisory team in delivering comprehensive financial guidance and client service.Collaborate with colleagues to ensure consistent and effective client support.Manage transaction processing,...
-
Client Relations Representative
3 weeks ago
Columbus, Ohio, United States Echo Park Full timeAutomotive Customer Support SpecialistEchoPark Automotive is seeking a dedicated Automotive Customer Support Specialist to join our dynamic team. In this role, you will serve as a key player in facilitating the car purchasing journey for our clients, ensuring a seamless and enjoyable experience.Company OverviewEchoPark Automotive stands as a leader in the...
-
Client Relations Specialist
3 weeks ago
Columbus, Ohio, United States JobRialto Full timePreferred Qualifications: - Bachelor's Degree - Prior experience in a call center environment Role Overview The Client Support Service Professionals are responsible for managing incoming calls related to various service inquiries on client accounts. Each call must be handled with a high level of precision and efficiency, while consistently achieving key...