AML Refresh Operations Specialist
4 weeks ago
At Bank of America, we are committed to helping our clients achieve their financial goals through responsible growth. As an AML Refresh Operations Specialist, you will play a critical role in supporting the delivery of end-to-end support for Global Markets sales, trading, and underwriting business for securities, foreign exchange, fixed income, exchange-traded derivatives, and over-the-counter derivatives across multiple Lines of Business.
Key Responsibilities:- Maintain accuracy of client portfolio using internal and external comparison tools
- Perform research and conduct moderately complex analyses using established techniques, including transactions that require special handling and exception handling
- Explore methods to enhance processes, further reduce risks, and boost client experience
- Partner with colleagues on the trade and sales support teams, as well as external agents
- Create reports and liaise with internal partners to ensure proper client reporting and assist with regulatory reporting
- Escalate potential risks and exposures to manager in a timely manner
- Assist with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
- Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures, and regulatory guidelines
- Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client
- Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
- Perform client refresh through the review of client documentation, vendor databases, and data entered into proprietary systems to ensure all refresh requirements are met
- Ensure all jurisdictional regulatory requirements related to KYC are adhered to
- Support business with KYC-related queries and requests
- Participate in remediation, internal/external audits (where applicable)
- Two or more years of financial services experience
- Excellent verbal and written communications skills
- Documented experience performing in a process-oriented production environment that changes periodically
- Familiar with MS Office Suite (Excel/Word/Outlook/Access)
- Work in a team environment
- Organize work, prioritize tasks, and handle multiple assignments simultaneously
- Successfully meet tight deadlines while ensuring data accuracy and integrity
- Work and execute with minimal supervision or remote management
- Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience
Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
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