AML Refresh Operations Specialist

2 weeks ago


Jacksonville, Florida, United States Bank of America Full time
Job Title: AML Refresh Operations Specialist

At Bank of America, we are committed to helping our clients achieve their financial goals through responsible growth. As an AML Refresh Operations Specialist, you will play a critical role in supporting the delivery of end-to-end support for Global Markets sales, trading, and underwriting business for securities, foreign exchange, fixed income, exchange-traded derivatives, and over-the-counter derivatives across multiple Lines of Business.

Key Responsibilities:
  • Maintain accuracy of client portfolio using internal and external comparison tools
  • Perform research and conduct moderately complex analyses using established techniques, including transactions that require special handling and exception handling
  • Explore methods to enhance processes, further reduce risks, and boost client experience
  • Partner with colleagues on the trade and sales support teams, as well as external agents
  • Create reports and liaise with internal partners to ensure proper client reporting and assist with regulatory reporting
  • Escalate potential risks and exposures to manager in a timely manner
  • Assist with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
  • Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures, and regulatory guidelines
  • Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client
  • Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
  • Perform client refresh through the review of client documentation, vendor databases, and data entered into proprietary systems to ensure all refresh requirements are met
  • Ensure all jurisdictional regulatory requirements related to KYC are adhered to
  • Support business with KYC-related queries and requests
  • Participate in remediation, internal/external audits (where applicable)
Requirements:
  • Two or more years of financial services experience
  • Excellent verbal and written communications skills
  • Documented experience performing in a process-oriented production environment that changes periodically
  • Familiar with MS Office Suite (Excel/Word/Outlook/Access)
  • Work in a team environment
  • Organize work, prioritize tasks, and handle multiple assignments simultaneously
  • Successfully meet tight deadlines while ensuring data accuracy and integrity
  • Work and execute with minimal supervision or remote management
Desired Qualifications:
  • Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.



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