E-commerce Operations Specialist
2 weeks ago
We are looking for a motivated and skilled E-commerce Specialist to enhance our online retail operations. The successful candidate will possess substantial experience with leading online marketplaces, particularly Amazon and Walmart. This position plays a crucial role in maintaining the integrity of product listings, launching innovative product lines, managing customer returns, and delivering outstanding customer service.
Key Responsibilities:
- Collaborate with e-commerce teams to ensure product descriptions are accurate and of high quality.
- Oversee the introduction of new product lines across multiple online sales platforms.
- Handle customer return processes efficiently to ensure a positive experience.
- Track and respond to customer feedback and product reviews to uphold satisfaction levels.
- Deliver exceptional customer support by addressing inquiries and resolving issues effectively.
- Support marketing efforts to enhance product visibility and drive sales.
Qualifications:
- Demonstrated experience with e-commerce platforms, particularly Amazon and Walmart, is preferred.
- Strong communication and interpersonal abilities.
- Meticulous attention to detail and excellent organizational skills.
- Capability to manage various tasks and prioritize effectively.
- Proficient in English, both written and verbal.
- Willingness to work fully onsite.
Benefits:
- Attractive salary package
- Comprehensive benefits
- Opportunity to thrive in a fast-paced industry
- Supportive and collaborative work culture
If you are enthusiastic about e-commerce and possess the required expertise, we encourage you to consider this opportunity.
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