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E-commerce Operations Specialist

2 months ago

Deerfield Beach, Florida, United States CAREERXCHANGE®, Inc. Full time

We are looking for a proactive and skilled E-commerce Specialist to enhance our online retail operations. The successful candidate will possess a solid background in managing online sales platforms, particularly Amazon and Walmart. This position plays a crucial role in maintaining the integrity of product listings, overseeing the introduction of new merchandise, handling returns and customer feedback, delivering outstanding customer service, and implementing fundamental marketing strategies.

Key Responsibilities:

  • Collaborate with e-commerce teams to guarantee the precision and quality of product listings.
  • Oversee the rollout of new product offerings across various online sales channels.
  • Facilitate customer return processes to ensure efficiency and satisfaction.
  • Track and respond to customer reviews and ratings to uphold high satisfaction levels.
  • Deliver exceptional customer service, addressing questions and resolving issues effectively.
  • Support basic marketing efforts to enhance product visibility and drive sales.

Qualifications:

  • Demonstrated experience with e-commerce platforms, particularly Amazon and Walmart, is preferred.
  • Strong communication and interpersonal abilities.
  • Meticulous attention to detail and excellent organizational skills.
  • Capability to juggle multiple responsibilities and prioritize tasks effectively.
  • Proficient in English, both written and verbal.
  • Must be able to work fully onsite.

Benefits:

  • Attractive salary package
  • Comprehensive benefits
  • Opportunity to thrive in a dynamic industry
  • Supportive and collaborative work culture

If you are enthusiastic about e-commerce and possess the required expertise, we encourage you to consider this opportunity.