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Director, E-Commerce Marketplaces Specialist
2 months ago
About Justrite
Justrite Safety Group is a leading industrial safety company that protects workers, workplaces, and the environment with a comprehensive range of industrial safety solutions.
Job Summary
This Director, E-Commerce Marketplaces position is responsible for driving revenue growth, expanding our digital footprint, and optimizing sales through various third-party e-commerce platforms.
Key Responsibilities
- Develop and Execute Marketplace Strategy: Define and implement the overall marketplace strategy aligned with the company's manufacturing goals, identifying and prioritizing e-commerce platforms that align with our product portfolio and customer base.
- Drive Revenue Growth: Achieve revenue targets by maximizing sales and profitability on existing marketplaces and exploring new marketplace opportunities, implementing pricing strategies, promotions, and campaigns to increase market share and customer acquisition.
- Operational Excellence: Oversee day-to-day marketplace operations, including inventory management, order processing, logistics, and customer service, ensuring seamless integration with internal ERP systems and adherence to manufacturing quality standards.
- Build and Manage Teams: Recruit, develop, and lead a high-performing team of e-commerce and marketplace specialists, providing guidance, mentorship, and performance feedback to drive individual and team success.
- Partnership Management: Cultivate and maintain strategic relationships with key marketplace partners, distributors, and third-party service providers, negotiating contracts, terms, and conditions to optimize partnership outcomes and ensure compliance with marketplace regulations.
- Data Analysis and Reporting: Utilize analytics and KPIs to monitor performance, identify trends, and make data-driven decisions, preparing regular reports and presentations for senior management to evaluate marketplace performance and inform strategic initiatives.
- Compliance and Risk Management: Ensure compliance with marketplace regulations, product listings, and data protection policies, proactively addressing risks related to counterfeit products, intellectual property rights, and regulatory requirements specific to the manufacturing sector.
- Innovation and Market Research: Stay informed about industry trends, competitor activities, and emerging technologies in e-commerce and manufacturing, recommending innovative strategies and initiatives to capitalize on market opportunities and enhance competitive positioning.
Requirements
- Bachelor's degree in Marketing, Business Administration, or Engineering; MBA or advanced degree preferred.
- Proficiency in Microsoft Office, Excel, and PowerPoint.
- Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate cross-functionally and with all levels of stakeholders.
- Minimum of 8 years of experience in e-commerce and marketplace management within the manufacturing industry.
- Prior experience in a leadership role is required.
- Proven track record of driving revenue growth and achieving business objectives through e-commerce marketplaces.
- Strong analytical skills with proficiency in data analysis tools, such as Google Analytics and ERP systems.
Benefits
- Medical, Dental, and Vision benefits.
- Health Care Savings Accounts and Flexible Spending Accounts.
- Paid time off, including vacation and personal time.
- 401K with company match, including pretax and Roth options.
- Company-paid Short Term Disability.
- Company-paid Long Term Disability.
- Company-paid Employee Assistance Program.
- Employee Wellness Program.