Radiology Operations Specialist II

2 weeks ago

Akron, Ohio, United States Akron Children's Hospital Full time

Part-Time Position, 20 Hours/Week

Variable Shift Schedule

Onsite Role


Overview:

This role encompasses two primary functions: managing imaging processes and facilitating the digitization and integration of Radiology examinations and orders into the Picture Archiving Communications System (PACS). This position is predominantly computer-based, necessitating proficiency in various systems for the processing, interpretation, and dissemination of imaging, which is crucial for the patient's care plan. Additionally, this team oversees the Radiology Front Desk operations, including patient check-in for scheduled appointments.

Key Responsibilities:

    • Uploading and creating CDs/DVDs for departmental use.
    • Digitizing documentation and imaging into the PACS database.
    • Providing assistance to physicians, technologists, and support staff during system downtimes and upgrades.
    • Executing clerical tasks and workflow processes in PACS, Exam Manager, OneView, Powerscribe, EPIC, Matrix Ray, and other relevant hospital systems.
    • Understanding on-call procedures and initiating the call-in process for urgent cases.
    • Communicating urgent results to healthcare providers and patients while ensuring HIPAA compliance and demonstrating empathy towards patients and their families.
    • Welcoming and registering patients for their appointments, ensuring accurate demographic and financial data collection.
    • Possessing knowledge of x-ray order entry and scheduling for walk-in patients.
    • Performing additional duties as required.

Additional Information:

Technical Skills:

  1. Proficient computer skills with the ability to multitask, prioritize, and maintain attention to detail.
  2. Analytical skills for troubleshooting and problem-solving.
  3. Experience interacting with various organizational levels is preferred.
  4. Background in healthcare is advantageous.
  5. Basic understanding of medical terminology is preferred.
  6. Excellent communication skills are essential for this position.

Education and Experience:

  1. This role requires computer and telephone work, customer interaction, independent work, and sound judgment.
  2. A minimum of 1 year of experience in patient registration, scheduling, office, or customer service roles utilizing computers is required.
  3. A High School Diploma or GED is mandatory.
  4. Certification from the American Registry of Radiologic Technologists (ARRT) is a plus.
  5. Certification as a Healthcare Access Associate (CHAA) or a related medical credential is a plus.
  6. *Prior experience with the aforementioned software is not mandatory; however, computer proficiency is essential.

Part-Time Role

FTE:

Status: Onsite

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