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Operations Director
2 months ago
At Commercial Metals Company, we're not just building structures - we're building a team of innovators and doers who are passionate about making a difference. As our Operations Manager, you'll play a critical role in driving our success by leading our operational activities across multiple facilities.
Your Key Responsibilities
- Direct and coordinate all operational activities to ensure seamless execution and high-quality results
- Collaborate with managers and employees to identify and resolve customer complaints and implement corrective actions
- Partner with HR to provide guidance and direction to staff on hiring, disciplinary actions, development, goal formulation, and performance reviews
- Maintain a strong focus on safety and environmental concerns, ensuring compliance with regulations and company standards
- Lead department personnel in achieving company performance goals, emphasizing safety, quality, and meeting all company standards
- Advocate sound business practices to operational processes to supply customers and stay within budgeting standards
- Receive, track, assess, and respond to customer complaints or issues
- Provide tools and training to develop employees in their regular work, serving as a true business partner in developing solutions
- Ensure compliance with employment laws and regulations, minimizing the company's exposure to adverse outcomes of complaints, litigation, audits, and inspections
What We're Looking For
- 5 years of supervisory experience in managing a multi-tiered organizational structure
- Minimum 2 years in the metals industry
- Ability to work in a non-controlled climate
- Able to stand for long periods of time
- Exceptional leadership and team-building skills
- Operates a computer proficiently (Outlook, Excel, Word, etc.)
- Comprehends and applies standards and procedures
- Broad knowledge of marketing/sales practices
- Knowledge of Logistics, Material handling, Production, and Maintenance
- Bi-lingual English/Spanish preferred
Your Education
- Bachelor's Degree in business, accounting, or other closely related field strongly preferred
About Us
Commercial Metals Company is a Fortune 500 company with a family feel that's already part of your life. Our steel products have been supporting structures in more than 20 countries for over 100 years. We're committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state, or local law.