IT Director for Oncology Practice Operations

4 weeks ago


Baton Rouge, Louisiana, United States Cardinal Health Full time
Job Summary

At Cardinal Health, we strive to empower community oncology practices to deliver patient-centered cancer care. Our mission is to provide advanced support services and technology to help practices remain independent and thrive. As a key member of our team, the Director, IT Practice Operations will play a vital role in planning, building, executing, and delivering the roadmap for our Navista business.

The successful candidate will lead a diverse team of technology associates across IT operations and enterprise IT teams, working across multiple geographies to support the IT Practice needs. This leader will be responsible for driving the Practice IT strategy in support of our value streams, ensuring day-to-day operations are smooth, escalations are handled, and opportunities to roll out industry-leading differentiated technology assets are fully realized.

Key Responsibilities
  • IT Strategy and Planning: Support the overall IT strategy by meeting department goals and anticipating future needs, identifying and defining broad solutions to support IT Infrastructure, commercial/clinical applications, and data assets within the organization.
  • IT Operations and Management: Prioritize and triage organization efforts, escalations, and communications to ensure efficient and effective IT operations. Identify and drive automation and process improvements to improve the cost of serve for practices.
  • Stakeholder Management and Communication: Execute stakeholder management and communication, including executive stakeholder management and internal evangelism of IT Operations/service principles.
  • Team Leadership and Development: Manage and lead the IT staff, providing guidance, support, and professional development. Recruit, develop, and supervise technical staff.
  • Vendor Management and Contract Negotiations: Assist in identifying, selecting, and managing vendors, including contract negotiations, auditing, and billing.
  • Security, Privacy, and Integrity: Provide leadership to ensure security, privacy, and integrity of practice applications and patient/user data.
Requirements
  • Education and Experience: Bachelor's degree preferred. Minimum of 15 years of IT experience, including in IT, Commercial Application, and Clinical Data Applications, preferably in an Oncology practice setting.
  • Leadership and Management: Minimum of 7 years of proven supervisory/leadership experience. Minimum of 3 years' experience with vendor management and contract negotiations.
  • Skills and Qualifications: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio). Healthcare industry experience, preferably in Oncology. User/Consumer/Clinical Software roll-out experience in a large MSO setting. Significant experience with customer relationship management systems. Familiarity with regulated healthcare environments (e.g., FDA, HIPAA). Demonstrated ability to manage team performance, career, and professional development.


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