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Collections Operations Manager

2 months ago


Glen Allen, Virginia, United States Vaco Full time
Vaco Richmond is seeking a skilled Accounts Receivable Manager to oversee a sizable team dedicated to collections and accounts management. This pivotal role involves supervising the management of client payments, handling unbilled revenue, coordinating the collections workflow, and ensuring the effective management of client accounts. Your leadership will be essential in maintaining the financial stability and operational efficiency of our clients.

Key Responsibilities:
  • Foster and sustain robust relationships with clients to ensure timely settlement of outstanding invoices.
  • Design and enforce efficient billing policies and procedures.
  • Monitor client accounts, pinpoint overdue payments, and initiate suitable follow-up measures.
  • Accurately generate and distribute invoices to clients and vendors in a timely manner.
  • Validate billing information and collaborate with internal teams to rectify any discrepancies.
  • Deliver outstanding customer service to corporate clients, addressing inquiries and issues promptly and professionally.
Qualifications:
  • At least 3 years of managerial experience leading a medium to large-sized team in Collections or Accounts Receivable.
  • Expertise in ERP systems, billing software, and advanced proficiency in Excel.
  • Exceptional communication and interpersonal skills, with a proven ability to cultivate and maintain strong client relationships.
  • Meticulous attention to detail, ensuring that tasks and projects are completed accurately and punctually.
Benefits:
  • Opportunities for professional advancement within a dynamic team environment.
  • Competitive salary along with a comprehensive benefits package.
  • Supportive team processes that promote work-life balance.

Vaco is committed to fostering a diverse workplace and strongly encourages applications from women, people of color, LGBTQ+ individuals, persons with disabilities, ethnic minorities, foreign-born residents, and veterans.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, national origin, age, disability, veteran status, union membership, gender identity, sexual orientation, marital status, or any other protected characteristics as mandated by law.

Vaco LLC and its affiliates are dedicated to the full inclusion of all qualified individuals. We will ensure that persons with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other employment benefits.

Privacy Notice

Vaco respects your privacy and is committed to providing transparent notice of our policies.

Pay Transparency Notice

Compensation for this role is determined by various factors including individual skills, experience, licensure, office location, and organizational needs.