Loan Operations Manager

4 weeks ago


Glen Allen, Virginia, United States Atlantic Union Bank Full time
Job Summary

We are seeking a highly skilled and experienced Loan Operations Manager to join our team at Atlantic Union Bank. As a key member of our Loan Operations department, you will be responsible for overseeing the day-to-day operations of our loan processing and servicing functions.

Key Responsibilities
  • Lead and manage a team of loan processing and servicing professionals to ensure efficient and effective loan processing and servicing.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and bank policies.
  • Collaborate with other departments to ensure seamless loan processing and servicing.
  • Provide training and coaching to team members to ensure they have the necessary skills and knowledge to perform their jobs effectively.
  • Monitor and analyze loan processing and servicing metrics to identify areas for improvement and implement corrective actions.
  • Develop and maintain relationships with internal and external customers to ensure excellent customer service.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 7 years of experience in loan processing and servicing, with at least 3 years of supervisory experience.
  • Proven track record of leadership and management experience, with a focus on team development and customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to analyze complex data and make sound business decisions.
  • Knowledge of loan processing and servicing software and systems.
What We Offer

Atlantic Union Bank offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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