Bilingual Pediatric Medical Receptionist

2 weeks ago


Orlando, Florida, United States Compassion Pediatrics LLC Full time
Job Overview

We are looking for a Bilingual (English and Spanish) Medical Receptionist to effectively manage the front desk operations at our pediatric healthcare facility. This role involves coordinating daily activities related to patient care, ensuring a smooth experience for both patients and healthcare providers.

Key Responsibilities:

  • Respond to phone calls in a courteous and professional manner;
  • Collect and input accurate demographic details of patients;
  • Manage appointment scheduling and inform patients about necessary documentation;
  • Provide information and address inquiries to enhance patient satisfaction and reflect positively on the organization;
  • Redirect calls to appropriate departments as needed;
  • Facilitate patient check-in/check-out processes, verify insurance details, and collect co-payments or outstanding balances;
  • Ensure optimal patient care is delivered at all times;

Qualifications:

  • Proficient communication skills in both English and Spanish;
  • Excellent verbal and written communication abilities;
  • Strong customer service orientation;
  • Capability to manage confidential and sensitive information with discretion;
  • Competence in utilizing computer systems and software applications;
  • Detail-oriented with the ability to manage multiple tasks efficiently;
Company Overview

Compassion Pediatrics LLC is a well-established and rapidly growing pediatric practice dedicated to providing exceptional care to our young patients.



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