Bilingual Pediatric Medical Receptionist
2 weeks ago
We are looking for a Bilingual (English and Spanish) Medical Receptionist to effectively manage the front desk operations at our pediatric healthcare facility. This role involves coordinating daily activities related to patient care, ensuring a smooth experience for both patients and healthcare providers.
Key Responsibilities:
- Respond to phone calls in a courteous and professional manner;
- Collect and input accurate demographic details of patients;
- Manage appointment scheduling and inform patients about necessary documentation;
- Provide information and address inquiries to enhance patient satisfaction and reflect positively on the organization;
- Redirect calls to appropriate departments as needed;
- Facilitate patient check-in/check-out processes, verify insurance details, and collect co-payments or outstanding balances;
- Ensure optimal patient care is delivered at all times;
Qualifications:
- Proficient communication skills in both English and Spanish;
- Excellent verbal and written communication abilities;
- Strong customer service orientation;
- Capability to manage confidential and sensitive information with discretion;
- Competence in utilizing computer systems and software applications;
- Detail-oriented with the ability to manage multiple tasks efficiently;
Compassion Pediatrics LLC is a well-established and rapidly growing pediatric practice dedicated to providing exceptional care to our young patients.
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