Healthcare Receptionist at CenterWell

2 weeks ago


Orlando, Florida, United States CenterWell Home Health Full time

Join a Compassionate Healthcare Environment

CenterWell is on the lookout for skilled, empathetic, and seasoned professionals with experience as a Medical Receptionist who are eager to advance within the organization and contribute to a meaningful mission.

Role Overview of the Medical Receptionist:

The Medical Receptionist is responsible for managing a multi-line phone system and keeping accurate long-distance call records. This role involves taking and relaying messages efficiently. You will welcome visitors, ascertain the purpose of their visit, issue visitor passes, and maintain visitor logs. Additionally, you will notify the relevant personnel of visitor arrivals or guide visitors to the appropriate office or department. Responding to routine inquiries from both internal and external sources regarding the organization’s location, operational hours, contact numbers, and email addresses is also part of your duties. Other tasks may include various administrative responsibilities such as scheduling meeting rooms, typing documents, organizing and distributing mail, and handling courier packages. Decisions are made within established guidelines and under close supervision, adhering to quality standards and priorities.

Utilize Your Skills to Make a Difference

Essential Qualifications:

  • Experience in a fast-paced, high-volume setting.
  • At least 1 year of professional experience as a Medical Receptionist with direct patient interaction.
  • Proficiency in MS Outlook.
  • Basic computer skills.
  • A collaborative team player with strong communication abilities.
  • A willingness to learn and adapt to other roles as needed.

Preferred Qualifications:

  • Familiarity with HEDIS.
  • Bilingual in English and Spanish.
  • Experience with Electronic Medical Records.
  • Prior experience in a geriatric care environment.

Working Hours:

This position requires a commitment of 40 hours per week, Monday through Friday, from 8 AM to 5 PM. Local travel may be necessary, and mileage will be reimbursed.

This role is patient-facing and part of a screening program. Selected candidates will undergo a screening process.

Benefits:

Being part of the CenterWell team offers numerous benefits, including medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, vacation time, paid holidays, and a supportive work culture that promotes personal and professional growth.

About CenterWell:

CenterWell Senior Primary Care is dedicated to providing proactive and preventive care to seniors, focusing on personalized experiences and comprehensive health management. Our integrated care teams prioritize compassionate, individualized care, ensuring better health outcomes for our patients.

Equal Opportunity Employer:

CenterWell is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.



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