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Healthcare Receptionist at CenterWell

2 months ago


Orlando, Florida, United States CenterWell Home Health Full time

Join a Compassionate Healthcare Environment

CenterWell is in search of skilled, empathetic, and experienced individuals with a background in Medical Receptionist roles who are eager to develop their careers within our organization.

Position Overview:

The Medical Receptionist is responsible for managing a multi-line phone system and maintaining call logs. This role includes taking and distributing messages accurately, welcoming visitors, determining the purpose of their visit, issuing visitor passes, and keeping visitor records. The Medical Receptionist also responds to routine inquiries from both internal and external sources regarding the organization’s location, operational hours, and contact information.

Additional duties may encompass various administrative tasks such as scheduling meeting rooms, typing documents, organizing and distributing mail, and handling courier packages. The Medical Receptionist operates within defined parameters regarding work expectations, quality standards, and priorities, under close supervision and established guidelines.

Utilize Your Skills to Make a Difference

Essential Qualifications:

  • Experience in a fast-paced, high-volume environment.
  • At least 1 year of professional experience as a Medical Receptionist with direct patient interaction.
  • Proficiency in MS Outlook.
  • Basic computer skills.
  • Strong team player with excellent communication abilities.
  • Willingness to learn and adapt to various roles as needed.

Preferred Qualifications:

  • Familiarity with HEDIS.
  • Bilingual in English and Spanish.
  • Experience with Electronic Medical Records.
  • Prior experience in a geriatric care setting.

Working Hours:

This position requires a commitment of 40 hours per week, Monday through Friday from 8 AM to 5 PM. Local travel may be necessary, and mileage will be reimbursed.

Additional Information:

This role involves direct patient interaction and is part of a screening program. Candidates selected for this position will undergo a screening process.

Benefits:

Being part of the CenterWell team offers numerous benefits, including medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, vacation time, paid holidays, and a supportive work-life balance.

About CenterWell:

CenterWell Senior Primary Care is dedicated to providing proactive and preventive care to seniors. Our approach emphasizes personalized experiences, ensuring that we listen to and address the factors affecting patient well-being. Our integrated care teams, consisting of physicians, nurses, and behavioral health specialists, focus on delivering compassionate care that leads to improved health outcomes.

Equal Opportunity Employer:

CenterWell is committed to a policy of equal employment opportunity and does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.