Physiatry Support Specialist

4 weeks ago


Portsmouth, Virginia, United States Wentworth-Douglass Hospital(WDH) Full time
About Us

Wentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice, Wentworth Health Partners (WHP), offers high-quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions.

Job Summary

We are seeking a full-time Patient Services Representative to support our Physiatry team onsite Monday through Friday. The ideal candidate will provide administrative support, greet patients, answer questions, collect co-payments, and assist with pre-visit paperwork. They will also be responsible for scheduling follow-up appointments, tests, and procedures, as well as fielding incoming telephone calls and triaging appropriately.

Responsibilities
  • Provide exceptional customer service to patients and families
  • Manage patient flow and waiting room activity
  • Assist with referral and diagnostic/lab orders processing duties
  • Perform other administrative tasks as needed
Requirements
  • High School Diploma or equivalent required
  • Minimum of 1 year clerical/office/customer service experience required, preferably in a medical office setting
  • Demonstrated knowledge of medical terminology preferred
  • Strong computer skills preferred
What We Offer

WDH is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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