Radiology Customer Service Manager
7 days ago
At CNTCTR East Mil, we are dedicated to delivering quality, value, and access in the 21st century. As a Radiology Customer Service Manager, you will play a critical role in our team-focused environment.
Job OverviewWe are seeking a passionate and professional individual to oversee all scheduling activity, ensuring exceptional customer service to patients, doctors, and imaging center staff. The successful candidate will be responsible for notifying the Contact Center Site Leader of any issues resulting from call monitoring and assist the manager as needed.
About the Role:
- Oversight of all scheduling activity to ensure timely and effective delivery of services.
- Notification of any issues to the Contact Center Site Leader following call monitoring.
- Assistance to the manager as required.
Requirements:
- Minimum one year experience in ECCC Specialty Scheduler.
- Prior healthcare registration, physician billing, or medical reception/medical office experience preferred.
- Familiarity with computerized scheduling systems advantageous.
- High school diploma or equivalent required.
We offer a competitive salary package including an estimated $60,000 annual salary. If you are a motivated individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.
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