Customer Service Associate

3 weeks ago


Owings Mills, Maryland, United States Joe Ruggiero - State Farm Agent Full time
Job Description: Customer Service Associate

Joe Ruggiero - State Farm Agent is a dynamic insurance agency seeking a highly motivated Customer Service Associate to join our team. As a Customer Service Associate, you will be the primary point of contact for clients, handling inquiries, resolving issues, and exceeding customer expectations.

About the Role:
This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for answering customer inquiries, processing insurance claims, and maintaining accurate records of customer interactions.

Responsibilities:
  • Answer customer inquiries via phone, email, or in-person.
  • Process insurance claims and follow up with clients as necessary.
  • Maintain accurate records of customer interactions.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • 1-2 years of experience in customer service or a related field.

Compensation:
We offer a competitive salary range of $45,000-$65,000 per annum, depending on experience. You will also enjoy a comprehensive benefits package, including dental and health insurance, paid time off, and vision insurance.

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