Sales and Customer Service Coordinator
4 days ago
About Our Team:
We are a well-established packaging company looking for a skilled Sr. Customer Service Representative to join our team at our Owings Mills, MD location.
This is a permanent position with an estimated salary range of $50,000 - $55,000 semi-monthly.
The ideal candidate will have 3-5 years of experience in a similar job function, be energetic and self-motivated with a positive attitude, and possess excellent verbal and written communication skills.
Key Responsibilities:
- Manage sales person's accounts receivables, accounts payable, and inventory
- Identify and resolve customer inquiries using critical thinking and problem solving skills
- Responsible for day-to-day customer questions, requests & service needs
- Enter orders, track delivery and provide supporting documentation
- Answer phones and maintain professional telephone etiquette
- Perform general office duties (clerical)
Requirements:
- Proficient in Microsoft Office applications
- Able to multitask in a fast-paced environment
- Able to handle confidential information with discretion
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