Radiology Team Performance Lead

1 week ago


Owings Mills, Maryland, United States Mammo Tracking E Mil Full time

Mammo Tracking E Mil is committed to excellence in patient care and employee satisfaction. As a Screening Tracking Team Leader, you will play a vital role in ensuring the highest standards of quality and efficiency in our radiology department.

About the Job

This position involves overseeing daily operations, managing team performance, and ensuring compliance with company policies and procedures. You will work closely with the Manager of Screening Tracking to achieve these goals and contribute to the overall success of our team.

Responsibilities:
  1. Manage daily/weekly work assignments for Open Follow-up (BIRADS/Lung Rads/PI Rads or any like Screening Program)
  2. Monitor customer complaints and provide feedback to the Manager of Screening Tracking
  3. Conduct audits to ensure quality tracking and report findings to the Tracking Manager
  4. Assist with resolving Lost to Follow up issues and reassign tasks as needed
  5. Collaborate with the Manager of Screening Tracking to monitor call volumes, team member statistics, and customer complaints
  6. Provide coaching, counseling, and discipline as necessary
  7. Foster a positive team environment by promoting open communication and teamwork
Requirements:
  • Bachelor's degree in a related field
  • 2+ years of experience in a similar role
  • Proven track record of success in team leadership and project management
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions

We offer a salary range of $60,000 - $80,000 per year, based on experience, plus benefits and opportunities for professional growth.



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