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Network Operations and Engineering Director

2 months ago


Charlotte, North Carolina, United States City of Charlotte Full time

About the Role

The City of Charlotte is seeking a highly skilled Network Operations and Engineering Manager to join our Innovation & Technology department. As a key member of our team, you will be responsible for directing and leading both physical and logical engineering deliverables. This role requires strong leadership and technical skills to drive adherence to and the use of standards, product sets, templates, systems, and artifacts that are essential for achieving successful outcomes.

Key Responsibilities

  • Lead a team of highly technical Network Engineers through mentoring, one-on-one meetings, training, professional development, and career planning.
  • Supervise costs/benefits analyses of installing in-house communications systems versus common carriers.
  • Evaluate the installation of all new and upgraded systems.
  • Oversee the installation and repair of communications networks.
  • Experience with vendor management, including negotiating contracts with vendors.
  • Demonstrated skill in developing long-range plans for communications systems.
  • Proven skillset in applying principles and operating policies to provide solutions to complex telecommunications and data network issues.
  • Ability to communicate the status of communications projects to senior management.

Requirements

  • Seven to nine years of experience in data center operations or network design and administration, depending on assignment, including prior supervisory experience.
  • Previous experience managing a logically complex network environment of a large physical scale.
  • Experience managing a large user base of 5,000+ employees.
  • Experience with design and development of technology architecture roadmaps and maintaining existing roadmaps.
  • Experience and proven track record of managing operational and capital budgets.
  • Strong written, verbal, and presentation skills.

Preferred Qualifications

  • Bachelor's degree from an accredited college or university in Information Technology, Computer Science, or a related field.

Conditions of Employment

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry, and motor vehicle records check.