Director, IT Network Engineering Systems Lead

4 weeks ago

Charlotte, North Carolina, United States BrightSpeed Full time

Company Overview

Brightspeed is reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an exceptional customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Job Summary

We are seeking a Director, IT Network Engineering Systems to join our growing team. In this role, you will be responsible for leading the IT initiatives in the engineering and construction domain. You will manage IT systems, infrastructure, and projects related to engineering and construction processes, ensuring alignment with business goals and optimizing technology use to support engineering operations.

Key Responsibilities

  • Strategic Leadership
    • Develop and implement IT strategies and roadmaps for engineering systems
    • Align IT initiatives with the organization's engineering and business objectives
    • Collaborate with engineering leaders to understand their technology needs and challenges
  • System Management
    • Oversee the design, implementation, and maintenance of engineering systems and applications
    • Ensure the stability, reliability, performance, and security of engineering-related IT infrastructure
    • Manage system integration and interoperability between engineering systems and other enterprise systems
  • Project Management
    • Lead and manage IT projects related to engineering systems, including upgrades, migrations, and new implementations
    • Develop project plans, manage resources, and ensure timely delivery of IT solutions
    • Monitor project budgets and ensure projects are completed within scope and on time
  • Team Leadership
    • Build and lead a team of IT professionals specialized in engineering systems
    • Provide mentorship, training, and performance evaluations for team members
    • Foster a collaborative and innovative work environment
  • Vendor and Budget Management
    • Manage relationships with IT vendors and service providers
    • Negotiate contracts and oversee the procurement of technology solutions
    • Develop and manage the budget for engineering systems and related IT projects
  • Technical Expertise
    • Stay up to date with emerging technologies and industry trends related to engineering systems
    • Evaluate and recommend new technologies and tools to enhance engineering capabilities
    • Troubleshoot and resolve complex technical issues related to engineering systems
  • Compliance and Security
    • Ensure engineering systems comply with relevant regulations, standards, and best practices
    • Implement and maintain security measures to protect engineering data and systems
    • Conduct regular audits and risk assessments
  • Stakeholder Communication
    • Communicate effectively with stakeholders at all levels, including executives, engineers, and end-users
    • Provide regular updates on IT initiatives, project statuses, and system performance

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Master's degree or relevant certifications (e.g., PMP, ITIL) preferred.
  • 8+ years of experience in IT management, with a focus on engineering systems or technical environments. Proven experience in leading IT projects and managing teams.
  • Strong knowledge of engineering systems, including CAD, PLM, ERP, and other relevant tools.
  • Extensive experience in and around telecom solutions, system stacks, and operational needs.
  • Extensive experience in vendor management across multiple agreements and arrangements for both software and service support.
  • Experience in leading large programs spanning technology, business operations, and customer life cycle.
  • Excellent project management and organizational skills.
  • Effective leadership and team management abilities.
  • Strong problem-solving and analytical skills.
  • Ability to communicate complex technical concepts to non-technical stakeholders.
  • Familiarity with cybersecurity practices and data protection regulation.
  • Experience in cloud technologies.

Bonus Points

  • Experience working in the telecommunications industry and/or engineering systems.

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