Network Operations Center Engineer

2 days ago


Charlotte, North Carolina, United States Pyramid Consulting Full time
Job Title: NOC Engineer 1

We are seeking a highly skilled NOC Engineer 1 to join our team at Pyramid Consulting, Inc. This is a contract position with long-term potential and is located in Charlotte, NC.

Job Summary:

The NOC Engineer 1 will play a crucial role in providing foundational support for monitoring and managing clients' core, distribution, carrier last mile, and customer premise voice and data services.

Key Responsibilities:
  • Assist with routine network surveillance and basic system troubleshooting.
  • Document incidents and their resolutions.
  • Work closely with senior engineers to escalate issues beyond your scope.
  • Engage in training sessions to enhance knowledge of deployed technologies.
  • Contribute to maintaining operational documentation.
Requirements and Experience:
  • Minimum 5 years of experience in NOC engineering, or 10+ years without a bachelor's degree.
  • Strong understanding of Layer 1 (Physical) and Layer 3 Protocols (Data).
  • NOC engineer background with previous fiber or provider NOC experience.
  • Strong Telecom background.
  • Growth mindset, grit, and resourcefulness.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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