Client Relationship Specialist

20 hours ago

North Royalton, Ohio, United States U.S. Bank Full time

About the Role

At U.S. Bank, we're committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. As a Client Relationship Specialist, you will play a critical role in fostering strong relationships with our customers, providing personalized guidance and support to help them achieve their financial goals.

Key Responsibilities

  • Build and maintain strong relationships with clients through proactive outreach and follow-up, asking questions and learning about their financial needs and preferences.
  • Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
  • Maintain a working knowledge of consumer and business banking products and services, including digital products and services.
  • Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
  • Develop collaborative partnerships with branch team members and partners to best serve clients.
  • Open new consumer and business accounts, complete service requests, and submit credit applications.
  • Proactively educate clients on emerging and self-service digital products and services to assist with meeting their financial needs.
  • Leverage available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Requirements

  • High school diploma or equivalent.
  • Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Preferred Skills/Experience

  • Bilingual Ukrainian/English.
  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
  • Ability to effectively engage and communicate with clients.
  • Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
  • Proven customer service and interpersonal skills.
  • Experience with using and demonstrating digital products and self-service technologies.
  • Ability to explore and identify a customer's true needs while leveraging a digital first mindset.
  • Demonstrated basic level of proficiency in making appropriate recommendations that meet customer's needs both reactively and proactively.
  • Experience in the financial services industry preferred.

Benefits

  • Healthcare (medical, dental, vision).
  • Basic term and optional term life insurance.
  • Short-term and long-term disability.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation (from two to five weeks depending on salary grade and tenure).
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.

  • Client Relationship Specialist

    1 week ago

    North Olmsted, Ohio, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled Business Development Manager to join our team. As a key member of our Healthcare Business Banking organization, you will be responsible for managing relationships with new and existing clients to grow sales, revenue, and market share.Key Responsibilities:Relationship Management: Develop...

  • Client Relations Manager

    2 weeks ago

    North Royalton, Ohio, United States People Solutions Center Full time

    Position OverviewPeople Solutions Center is a leading provider in the landscaping industry, committed to enhancing outdoor environments through innovative design and maintenance solutions. We are currently seeking a Landscape Account Manager to act as the primary liaison for our maintenance division's existing and potential clients.This full-time role offers...

  • Private Client Relationship Manager

    19 hours ago

    North Ridgeville, Ohio, United States Citizens Full time

    About the RoleCitizens is seeking a skilled Private Client Relationship Manager to join our team. As a key member of our Private Client Group, you will be responsible for building and maintaining relationships with our affluent and high-net-worth clients.Key ResponsibilitiesClient Acquisition and Retention: Acquire new clients through leads and referrals,...

  • Commercial Client Service Specialist

    2 weeks ago

    North Olmsted, Ohio, United States Creative Financial Staffing Full time

    Commercial Client Service Specialist: Are you skilled in resolving issues and dedicated to delivering exceptional customer support? We are seeking a knowledgeable Commercial Client Service Specialist to effectively assist our business clients, ensuring their satisfaction and service excellence.About Creative Financial Staffing: We prioritize outstanding...

  • Commercial Client Service Specialist

    2 weeks ago

    North Olmsted, Ohio, United States Creative Financial Staffing Full time

    Commercial Client Service Specialist: Are you skilled in resolving issues and dedicated to delivering exceptional customer support? We are seeking a knowledgeable Commercial Client Service Specialist to provide outstanding service to our business clients. In this position, you will be the primary contact for our commercial customers, ensuring their...

  • Support Specialist

    2 weeks ago

    North Royalton, Ohio, United States Sevita Full time

    Join Sevita as a Support SpecialistSevita, a proud member of the Sevita family, is dedicated to providing community-oriented services for individuals with intellectual and developmental disabilities. We believe in the right of every individual to lead a fulfilling life, and we are committed to fostering a rewarding work environment.THRIVE IN YOUR ROLE AS A...

  • Client Engagement Specialist

    2 weeks ago

    North Olmsted, Ohio, United States 5W&CO Inc Full time

    Job Overview5W&Co Inc is seeking a Client Engagement Specialist to enhance our expanding network of customers and partners. This role involves direct interaction with clients to drive new sales, maintain existing relationships, and contribute to the overall growth of our business.Key Benefits:Performance-based bonusesCompany events and gatheringsEmployee...

  • Agricultural Equipment Sales Specialist

    2 weeks ago

    North Royalton, Ohio, United States AgPro Ohio Full time

    Position OverviewThe Agricultural Equipment Sales Specialist is responsible for promoting and selling both new and pre-owned agricultural machinery and outdoor power tools to a diverse clientele. Key Responsibilities- Acts as the representative of the company in the designated sales region, engaging with customers to facilitate machinery sales.- Keeps...

  • Client Relations Specialist

    2 weeks ago

    North Olmsted, Ohio, United States FASTSIGNS #221601 Full time

    Position OverviewAs a Client Relations Specialist at FASTSIGNS, you will serve as the primary point of contact for both existing and potential clients. Your role will involve engaging with customers through various communication channels, including email, phone, and face-to-face interactions.Key Responsibilities:Foster and maintain strong relationships with...

  • Veterinary Medical Specialist

    6 days ago

    North Royalton, Ohio, United States VCA Animal Hospitals Full time

    Job Summary: VCA Animal Hospitals is seeking a skilled Veterinary Medical Specialist to join our team at VCA York Royalton Animal Hospital in North Royalton, Ohio. As a key member of our veterinary team, you will have the opportunity to practice advanced medicine with a cohesive and tenured team.About the Role: As a Veterinary Medical Specialist, you will be...

  • Registered Nurse

    1 week ago

    North Royalton, Ohio, United States Maxim Healthcare Full time

    About the RoleWe are seeking a highly skilled Registered Nurse to join our team at Maxim Healthcare Services. As a Registered Nurse - Homecare Specialist, you will be responsible for providing high-quality patient care in the comfort of their own homes.Key ResponsibilitiesUtilize the nursing process to plan, implement, and assess patient/client care and...

  • Senior Financial Consultant

    2 weeks ago

    North Royalton, Ohio, United States Bank of America Full time

    Senior Financial ConsultantLocation: North Royalton, OhioJob Overview:At Bank of America, our mission is to enhance financial well-being through meaningful connections. We are committed to Responsible Growth, ensuring that we serve our clients, teammates, communities, and shareholders effectively.We prioritize creating a diverse and inclusive environment for...

  • Senior Banker

    4 weeks ago

    North Royalton, Ohio, United States Bank of America Full time

    Senior Banker - North Royalton North Royalton, Ohio Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving...

  • Lead Banking Consultant

    2 weeks ago

    North Royalton, Ohio, United States Bank of America Full time

    Senior Financial AdvisorLocation: North Royalton, OhioJob Overview:At Bank of America, our mission is to enhance financial well-being through meaningful connections. We are committed to Responsible Growth, ensuring we serve our clients, teammates, communities, and shareholders effectively every day.We strive to create an inclusive and diverse workplace,...

  • Access Control Systems Specialist

    1 week ago

    North Royalton, Ohio, United States Business Network Team Full time

    Job OverviewWe are seeking a highly skilled Access Control Systems Specialist to join our team at Business Network Team. As a key member of our team, you will be responsible for designing, installing, and maintaining access control systems for our clients.Key ResponsibilitiesDesign and Installation: Drive to customer locations to install and program new...

  • Financial Services Representative

    6 days ago

    North Royalton, Ohio, United States First National Bank of Pennsylvania Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Financial Services Representative to join our team at First National Bank of Pennsylvania. As a Financial Advisor Assistant, you will play a critical role in supporting our Financial Advisors in delivering exceptional client service and achieving revenue goals.Key ResponsibilitiesProspect and...

  • Financial Services Representative

    6 hours ago

    North Royalton, Ohio, United States First National Bank of Pennsylvania Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Financial Services Representative to join our team at First National Bank of Pennsylvania. As a Financial Services Representative, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle routine transactions and account...

  • Digital Access Solutions Expert

    7 days ago

    North Royalton, Ohio, United States Business Network Team Full time

    Job OverviewJob SummaryWe are seeking a highly skilled Access Control Systems Specialist to join our team at Business Network Team. As a key member of our team, you will be responsible for designing, installing, and maintaining access control systems for our clients.Key ResponsibilitiesDesign and implement access control systems for commercial and industrial...

  • Caregiver - Support Specialist

    3 days ago

    North Royalton, Ohio, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life.Job SummaryWe are seeking a compassionate and patient Caregiver to join our team. As a Caregiver, you will provide support and assistance to individuals with intellectual and developmental...

  • Commercial Client Service Specialist

    2 weeks ago

    North Olmsted, Ohio, United States Creative Financial Staffing Full time

    Join Our Team: Commercial Customer Service RepresentativeAbout Creative Financial Staffing: We are committed to providing outstanding service to our clients. Our organization fosters a collaborative and enjoyable work environment, offering competitive benefits, generous paid time off, and a robust 401k matching program. We prioritize professional growth and...