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Customer Experience Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and promoting our products and services.
Key Responsibilities- Provide personalized service to customers, answering questions and addressing concerns in a friendly and professional manner.
- Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
- Restock shelves, maintain a clean and organized store environment, and perform other tasks as needed to ensure a positive customer experience.
- Upsell and promote products and services to customers, increasing sales and driving revenue growth.
- Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to stand for long periods, lift up to 15 pounds, and move merchandise as needed.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
As a Guest Advocate at Content Media Limited, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and promoting our products and services. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
