Customer Service Representative

1 week ago


Nashua, New Hampshire, United States Briana Dos Santos - State Farm Agent Full time
Position Overview

Briana Dos Santos - State Farm Agent is looking for a dynamic and career-focused individual to become a vital part of our organization. In this role, you will foster and cultivate customer relationships within the community to advocate for State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Generate leads, coordinate appointments, assess customer needs, and promote suitable products and services.
  • Exhibit a strong work ethic with unwavering dedication to achieving success daily.
Compensation and Benefits
  • Competitive salary with commission and bonus opportunities
  • Comprehensive health benefits
  • Paid time off, including vacation and personal/sick days
Qualifications
  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with a proactive approach to problem-solving
  • Committed to providing outstanding customer service
  • Able to navigate computer systems effectively
  • Bilingual abilities in Spanish are preferred
  • Possession of or ability to obtain a Property and Casualty license

If you envision yourself thriving in this role, we encourage you to explore this opportunity further. We will guide you through the subsequent steps in the selection process.



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