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Customer Service Representative

2 months ago

Nashua, New Hampshire, United States Covenant Health (Tennessee) Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our gift shop. As a key member of our team, you will be responsible for providing exceptional service to patients, staff, and visitors, while maintaining a clean and welcoming environment.

Key Responsibilities:

  • Provide excellent customer service to patients, staff, and visitors, responding to their needs and concerns in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain accurate records of sales and inventory.
  • Restock merchandise, maintain visual displays, and ensure the gift shop is clean and well-organized.
  • Assist with special events and promotions, such as holiday sales and charity events.
  • Collaborate with other team members to achieve sales goals and improve customer satisfaction.

Requirements:

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks as needed.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to lift 25 pounds occasionally and stand for long periods.
  • Availability to work holidays and weekends as scheduled.

About Covenant Health:

Covenant Health is a Catholic health ministry that provides healing and care for the whole person, in service to all in our communities. We are committed to delivering high-quality, patient-centered care, and we are seeking individuals who share our values of compassion, integrity, collaboration, and excellence.