Environmental Services Operations Manager

4 days ago


Milwaukee, Wisconsin, United States Crothall Healthcare Full time

About Crothall Healthcare

Crothall Healthcare is a leading provider of specialized support services to the healthcare industry. With over 1300 healthcare service teams across 46 states, we serve many of the Top 100 Hospitals in the country.

Job Summary

We are seeking an Environmental Services Operations Manager to join our team. As a key member of our Housekeeping Department, you will assist senior leaders in directing and overseeing the operational needs of the department. Your primary responsibility will be to coordinate the tasks of front-line staff, ensuring the highest level of service is provided to our clients.

Key Responsibilities:

  • Develop and implement standards and work procedures for Housekeeping staff
  • Plan work and staffing schedules to ensure adequate services are rendered
  • Assist in the hiring process, including interviewing, hiring, and training new associates
  • Orient, develop, and supervise all supervisory and housekeeping staff
  • Conduct regular inspections and make recommendations to the facility
  • Provide monthly reporting of goals, accomplishments, and future plans
  • Coordinate outside services, such as Pest Control, Window Cleaning, and Medical Waste Disposal

Preferred Qualifications:

  • Four-year college degree or equivalent work experience
  • At least one year of supervisory experience in housekeeping or a service-related field with high customer contact
  • Demonstrated progressive growth in the field of healthcare housekeeping or facility maintenance
  • Ability to communicate effectively in written and oral formats
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing and stressful environment
  • Exhibit initiative, responsibility, flexibility, and leadership


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