Traveling Banking Specialist

2 days ago


St Louis, Missouri, United States FirstBank Full time
Job Title: Traveling Banking Specialist

Are you passionate about delivering exceptional customer service and leveraging technology to drive business growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join our team as a Traveling Banking Specialist at First Bank.

About the Role:

As a Traveling Banking Specialist, you will play a critical role in facilitating client support and promoting the adoption of our banking technology across various branch locations. Your primary responsibilities will include:

  • Providing lobby leadership and ensuring seamless client interactions
  • Personalizing the client experience by introducing new technologies and digital solutions
  • Educating clients on the benefits and capabilities of our Interactive Teller Machines (ITMs) and Virtual Banking
  • Addressing client concerns and objections, and providing effective solutions
  • Communicating feedback and issues to improve the client experience
Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Minimum of 1 year in customer service or equivalent experience
  • A strong orientation towards servicing customers
  • Ability to communicate effectively with various audiences
  • Multi-lingual skills, a plus
About Us:

At First Bank, we value diversity and are committed to creating an inclusive work environment. We believe that our associates are our greatest strength, and we strive to capitalize on the diversity of our people. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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