Regional Operations Manager

2 weeks ago


Austin, Texas, United States Pollo Regio Full time
Regional Operations Manager Job Overview

The Regional Operations Manager plays a crucial role in steering and guiding a cadre of general managers who oversee various dining establishments within a designated area. This position is pivotal in ensuring outstanding service delivery while optimizing the profitability of each location.

Key Responsibilities:

  • Analyzing the financial outcomes of each establishment and addressing any operational challenges or inconsistencies.
  • Ensuring adherence to all applicable laws, regulations, and organizational policies.
  • Adjusting to modifications in menu items and operational procedures while providing support to restaurant staff.
  • Recruiting, training, and mentoring General Managers and Assistant Managers.
  • Overseeing the maintenance of restaurant equipment and facilities, including repair and budgeting responsibilities.
  • Managing administrative functions such as personnel documentation, audits, and inventory oversight.
  • Addressing customer complaints and executing additional tasks as required.

Qualifications:

  • 3 to 5 years of experience in managing multiple units.
  • Willingness to work various shifts and days throughout the week.
  • Proven leadership abilities and independence.
  • Residing within a reasonable distance from the operational area.
  • Dedication to restaurant management, customer satisfaction, and staff development.
  • Excellent communication skills.

Compensation and Benefits:

  • Competitive salary up to $73,000.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401(K) plan with company matching.
  • Paid time off and holidays.
  • Employee meal discounts.


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