Community Operations Specialist
1 week ago
Peak Living is seeking a qualified Assistant Community Manager to support and assist in all aspects of community operations.
Key Responsibilities- Supports the Community Manager in supervising all community associates.
- Supports and participates in fulfilling customer service and leasing goals.
- Assists and/or supports leasing and marketing efforts.
- Prepares all paperwork specific to new and renewal leases.
- Recommends rental rate adjustments or concessions to the Community Manager.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease agreement.
- Assists the Community Manager in resident loyalty and retention initiatives.
- Assists the Community Manager in organizing daily work and community operations.
- Collects, posts, and deposits rents/security deposits and other community income.
- Supports the Community Manager in maintaining and managing budgeted occupancy, collections, etc.
- A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality, or similar.
- CAM or ARM certification.
- Ability to deal effectively with customers/residents.
- Ability to communicate in English.
- Three weeks of paid time off (PTO)
- Ten paid holidays + three floating holidays
- Medical, dental, and vision plans
- 401k matching
- Employee referral bonus program
- Employee assistance program
- Employee appreciation events
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