Client Relationship Manager
2 weeks ago
We are seeking a dedicated Client Relationship Manager to join our team at Actus Consulting Group. This role is pivotal in enhancing our sales support for designated regions while ensuring seamless collaboration across various divisions.
Industry
Manufacturing
Location
Remote
Compensation
$80,000 - $105,000
Reporting Structure
This position reports directly to the President.
Key Responsibilities
- Manage significant accounts related to Wafer Prober, Dicer, PG, and Grinder Machines.
- Execute all sales-related tasks as directed by the President.
- Identify and qualify global sales opportunities within assigned accounts.
- Develop and implement comprehensive sales strategies to secure business.
- Coordinate customer visits with technical and factory personnel.
- Organize customer demonstrations and benchmarking activities.
- Engage with current and prospective customers regarding sales initiatives.
- Follow up on system deliveries, address customer concerns, and handle enhancement requests.
- Collaborate with Customer Support to ensure exceptional service.
- Participate in trade shows and industry events.
- Maintain an up-to-date Customer Database.
- Report on sales activities and forecasts.
- Provide system configuration quotes to customers.
- Communicate with headquarters regarding all sales activities and liaise with engineering teams.
- Travel as necessary, approximately 10-20% of the time.
- Perform additional duties as required.
Qualifications
To be successful in this role, candidates must possess a blend of technical knowledge and the ability to exercise discretion and independent judgment. The following qualifications are essential:
Education and Experience
A minimum of 2-5 years of experience in sales and account management within the manufacturing sector is required. A Bachelor’s degree in Business or Engineering, or a combination of relevant education and experience, is preferred.
Technical Skills
Proficiency in Microsoft Word, Excel, PowerPoint, and other relevant software is strongly preferred.
Language Proficiency
Excellent command of the English language, with strong written and verbal communication skills.
Physical Requirements
Ability to sit for extended periods and lift documents weighing up to ten pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
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