Bilingual Patient Services Coordinator

5 days ago


Springfield, Illinois, United States Pediatric Specialists of Virginia Full time
Job Summary

We are seeking a highly skilled and bilingual Patient Services Representative to join our team at Pediatric Specialists of Virginia. This is a full-time role located in Fairfax, VA, and requires a strong ability to communicate effectively with patients and staff in both English and Spanish.

Key Responsibilities
  • Registers patients for emergency and outpatient services, ensuring complete and accurate information is obtained
  • Updates existing or creates new patient records, ensuring information is complete and up-to-date, and enters information into computer databases
  • Collects appropriate payments, logs into ledgers or automated systems, calculates receipts, and prepares packages for courier pick-up in accordance with established procedures and schedules
  • Serves as the first point of contact for patients and visitors, determines the purpose of the visit, and responds to inquiries and provides appropriate information or refers to staff members
  • Provides administrative and clerical support to facilitate the smooth operation of the clinic or department, including scheduling appointments, making copies, sending and receiving faxes, and monitoring office supplies and forms
Requirements
  • One year of experience in a medical office environment
  • High School Diploma or GED
  • Bilingual in Spanish required
  • Basic computer skills, including 50 wpm and Microsoft Office
  • All employees must pass an employment TB, drug, and physical exam
Preferred Qualifications
  • Previous experience using EPIC or other EMR systems


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